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FAQs

Resolution: At the reader if nobody is enrolled yet hit CLEAR and then ENTER. At the enter password prompt hit 1 then ENTER. At the CALIBRATE yes/no screen hit YES. When it asks to calibrate again hit YES. Aft...:

Do we have instructions on how to clean an exit device?

Resolution: Recommendation is to use mild soap with a damp cloth to clean an exit device.:

What is the part number for the pcb board on the 2670 Guard X exit device?

Resolution: The following are part numbers for 2670 Guard X exit device PCB: pcb.10018 for English pcb.10019 for Spanish pcb.10020 for French:

What are the dimensions on the LAT and LON levers?

Resolution: See dimensions for LAT and LON levers from the L9000 series :

Does the AD series trim work on an 18 series exit device?

Resolution: The Schlage AD Series trim is not compatible with the older 18 Series. See AD-Series Exit Trim Compatibility Chart for exits devices that will work with the AD trim.:

Is the 900-ELK wiring adaptor required when using the PS914 power supplies?

Resolution: Products shipped on or after August 8, 2012 no longer require the EL wiring adaptor. The ELK Wiring Adaptor (900ELK) was used only when using the PS914 power supply with either the 900-2RS or...:

What is maximum door weight on 4600?

Resolution: The 4600 series operators have been tested and certified up to door weight of 225 pounds.:

Do you sell lead lined pivots?

Resolution: Ives does not offer any lead lined pivots. An appropriate model of pivot would be determined by the weight of the door and where the lead lining is in the door. Because ...:

What is the difference between LR and PL latches on Von Duprin 8827 exit devices?

Resolution: ES (electric strike) latch is only used with the 8827 less bottom rod on a non fire rated exit device with a 6111 electric strike.:

How do you install a Senior Swing 9540 on one leaf of a double door?

Resolution: Surface Mounting - A 9542 HDR2 (Double Door Header) and a 9540-18 mounting plate can be used on the active leaf. A manual closer with a PA (parallel arm) can then be installed on the inactive leaf....: