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FAQs

Resolution: Coincell is considered low at 2.7v. At this voltage, the unit won't be able to maintain the real time clock in the lockset when the double A batteries are removed or replaced. Need to replace coinc...:

Can the ANT400s work on the old PIM-TD2, PIMTD4, PIM-485?

Resolution: No it can't. Connection is different compared to old antennas and can not be used on the old pim.:

Are the arms for the Falcon SC60A, SC70A, SC80A and SC90A all the same?

Resolution: The Falcon SC60A, SC70A, and SC80A series closers all use the same arms. The SC90A series uses a different arm from the rest. Please Note: Though the arms are the same between the S...:

What do I need to do to make my 4041 Reg/PA a hold open arm?

Resolution: When placing an order for a 4041/4040XP Rw/PA with hold open, it would be ordered as a 4041 /4040XP Hw/PA. For an existing Rw/PA requiring the addition of a hold open function, a hold open arm woul...:

Which keyed removable kit is used with a 4754, 4854, 9854, or 9954 mullion?

Resolution: The Von Duprin 4754, 4854, 9954, and 9854 mullions can be converted or ordered with key removable option. KR54-F kit is the conversion kit to convert the above mullions to key removable mullion.:

Can the Von Duprin exit alarm ALK and electric latch retraction QEL or EL device be in the same device?

Resolution: No, Von Duprin exit alarm ALK and electric latch retraction QEL or EL are installed in the same location and can't be ordered together with the same device.:

Does the extension rod for a 8ft door come standard with the 25V?

Resolution: The standard 25-V device will only accommodate a 7' tall door with device mounted at standard template center line (40-1/4"). Anything over 7' would need to be stated when ordering or extensi...:

Is the 2227 panic exit device available LBR?

Resolution: The Von Duprin 2227 or 2227-F exit device is available less bottom rod. Specify 2227-LBR or 2227F-LBR for fire.:

Is the 99 exit device modified when used on a lead lined door?

Resolution: The 99 exit device is not modified when used in a lead door. :

Can you use the 925 tubing from LCN for the PN Von Duprin devices?

Resolution: If using the LCN pneumatic control box as the air source for the Von Duprin Pneumatic devises then you have to use the LCN 925 tubing because of the size of air line fitting on the LCN co...: