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FAQs

Where are the Data sheets or Installation Instructions for the 900 series Power Supplies?

Resolution: Data sheets and installation instructions for 900 series power supplies are available at http://us.allegion.com/Services/TechSupport/Pages/home.aspx?ps=Electronic%20Security&pc=Electronic%...:

What strike do I use with a Von Duprin rim device on a pair of doors with flush bolts?

Resolution: NON Fire Rated doors would use the 1609 strike applied to the inactive leaf with flushbolts. This may NOT be used on Fire Rated openings.:

Can a 4010 be mounted with swing clear hinges?

Resolution: Locate closer and arm from the centerline of the swing clear hinge pin.:

Can you use a Senior Swing with a Glynn Johnson overhead stop?

Resolution: It is not a recommended combination. See below for explanation. The Senior Swing is not set up like any other closer/operator as it truly has an internal dead stop. If the S...:

GT-400 3D Error

Resolution: A "3D" error is a rejection/failure by the reader because the mirror test failed. Either the mirror or optical path has issues, someone tried the wrong flat hand, someone was lifting their ha...:

What Von Duprin solenoid crosses over to the solenoid part number 971687?

Resolution: If you are trying to replace Von Duprin EL solenoid part number 971687, the sellable part number for the solenoid and plunger is 050535. Please note that the solenoid is rarely the cause of E...:

Do you have a parts breakdown of the Ives FB 30/40/50/60 flushbolt?

Resolution: Part breakdowns are not available. Reference the price book for available parts.:

Is a switch required to operate the Von Duprin ALK unit?

Resolution: Yes. The exit alarm ALK is shipped standard with a RX, request to exit switch, but can work with the optional LX, latch bolt monitor switch. If there is no switch in the device it will never alarm.:

What is the maximum door thickness for the 600/700 continuous hinge?

Resolution: We do not offer a pin-in-barrel hinge for doors thicker than 1-3/4”. The 600/700 series hinges were tested on a 1.3/4" thick door to meet ANSI 156.26, Grade 1. Using t...:

Why is the S200 no longer BHMA grade 2?

Resolution: The S200 as of January 1st 2011 is no longer a BHMA grade 2 lock. We are continually improving our products to meet our customers expectations as such the CS200 product line will be replacing...: