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FAQs

How thick of door will the standard 24/25 series device mounting package work with?

Resolution: Standard mounting packages are only for a 1 3/4" thick door. Door thickness other than 1 3/4" need to be specified when ordering the device.:

Can the AE option be installed on a 19 series device in the field?

Resolution: The field conversion kits were discontinued in July 2011 when the RX switch kit replaced the older AE switch kit.:

What is the difference between normally open and normally closed?

Resolution: In a push button type switch (RX or LX), in which the contacts remain in one state unless actuated, the contacts can either be normally open (abbreviated "n.o." or "no") until closed by o...:

Are lever trims available for DOM devices?

Resolution: The only Falcon Doromatic device with a lever trim option trim is the 1790 device.:

Where is common cutout for Von Duprin EPT prep in Ives 224 Continuous Hinge?

Resolution: Cutout depends on the size of 224 hinge. See 112HD/224HD-EPT template. 112HD/224HD continuous hinge Center line of EPT to top of the door 83 inches 30 inches 85 inches 32 inc...:

What are the box dimensions for the Von Duprin DE 5101 ?

Resolution: The box dimension for DE5101 is 5.57" W x 3.75" T x 2.50" D.:

What template is used for the Von Duprin E 996 R/V trim?

Resolution: Use the standard 996L standard template; 20003 for metal door and W20003 for wood door.Click - template for wood doorClick - template for metal door:

How do you convert a Von Duprin 8827 EO to an 8827 TP?

Resolution: Replace the 8827EO back plate with 8827TP back plate conversion kit, part number 050104.:

What is the low battery threshold for the AD and CO Locks?

Resolution: CO200 & CO250 Disable coin cell Nuisance delay and blink, With CO.A.7 and SUS 4.10.2 or newer for CO200 and CO250, you can use the SUS/HHD, under Lock Properties, Edit, to de-select, DISABLE, t...:

What configuration cards can I use with X02_50 and later or X04_50 and later?

Resolution: XceedID readers contain a configuration memory map. The values in this memory map dictate how the reader behaves, what card types it reads, type of output (CSN versus secure sector), keypad formats...: