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FAQs

Is the 871-2Q board required on QEL devices when using the PS 873 AO to operate my QEL devices?

Resolution: The QEL exit devices that were shipped prior to August, 2012 will only communicate to the PS873 with 871-2Q option board or PS900 series with 900-2Q option board. If you...:

Is there a monitor switch for the 6300 electric strike?

Resolution: There are no optional monitor switches available for the 6300 electric strike.:

Why will my EL 1490 fire my latches but not hold?

Resolution: One of the following items may cause the EL1490 device to retract then release: Incorrect power supply - Verify you have the PS873-2/4TD or PS914-2RS/4RL power supply. Problems with wire gauge...:

Is there a pull side trim that mounts back to back with the Von Duprin Guard X alarm lock?

Resolution: There is no pull that mounts back to back on the Guard X, the pull needs to be mounted above or below the Guard X device.:

Are the lift springs for the Von Duprin 996 lever trim the same as the ones used for the 992 lever trim?

Resolution: The 992 and the 996 trims use the same lift springs part number 971573 and there are 2 used in each lever trim.:

Is there a Von Duprin delay egress Chexit conversion kit?

Resolution: There is no conversion kit for Von Duprin Chexit device. If delayed egress Chexit device is required, the entire device must be replaced.:

Can the Falcon Monarch 718C or 718NL trim be used with the 25-C exit device?

Resolution: The Falcon Monarch 718C and the 718NL trims can be used on the 25-C exit device. The 718C trim is listed in the Price Book for the 25 series The instructions attache...:

Is there a EL conversion kit for the XP98?

Resolution: Standard EL Conversion kits will work on the XP devices.050070-00 for 3' and 050078-00 for 4' device.:

When using a 9927 and you have a flush transom above is there a bracket to mount the latches to?

Resolution: When using 98/9927 with flush transom above: You will need to use a 260U strike for flush transom applications OR a 260U-F strike for 98/9927-F fire rated device.:

Can 2227F devices in an existing opening be converted to LBR?

Resolution: To convert the 2227F to 2227F-LBR, order a LBR Fire Latch/Strike kit part number 050171-32. This kit includes the Aux Fire latch and plug in addition to the 499F strikes for both leafs o...: