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FAQs

Is the SL1, HSLR, or SK1 ligature resistant trim available less cylinder?

Resolution: The Schlage L9000-Series with ligature resistant trim cannot be ordered less cylinder (L cylinder suffix), but can be ordered less core (BD or J cylinder suffix). The cylinder rose dimensions cha...:

GT-400 print output

Resolution: once the print configuration has been sent, the unit will need to be rebooted for the changes to take effect.:

GT-400 SD Card Capacity

Resolution: "You cannot use the whole SD Card - you'd wear the card out if you use all 256MB. We limit you to a certain %. We can support a 1GB Card (Not bigger). ":

What would the 904H stand for on a Falcon Monarch exit device?

Resolution: The "904H" is a UL Panic label that is placed on the centercase of the Falcon/Monarch Panic device.:

Is the Falcon RDS-2 power supply still available for the ELR devices?

Resolution: The older ELR 17/18 device would have to replaced with a new EL-24/25 device and use the PS914 with either the 900-2RS or 900-4RL board.:

Can you replace just the solenoid in the 4040SE, 4040SEH, 3130SE, 2310ME, 4310ME?

Resolution: The solenoids are not replaceable by themselves but can be ordered with a subassembly. On the SE products the track must be replaced, specify finish and voltage On the ME products the cylinder mus...:

What cylinder is needed when using the 9975L with 996L-M trim?

Resolution: A 1 1/4" mortise with straight cam similar to the Schlage B502-191 is needed when using Von Duprin 9975 mortise device with 996L-M trim.:

Does LCN still make a closer that has the built in smoke detector?

Resolution: The SED/MED series closers where discontinued in 2000. The SE or ME series from LCN can be used as replacements to provide a hold open feature, but will not have the smoke detector...:

Does Von Duprin have a repair department?

Resolution: Von Duprin and Falcon do not offer repair services for any of its exit devices.:

Is the 1990 a direct replacement for the 990 Exit device?

Resolution: Yes, the 1990 is the direct replacement for the 990 devices.: