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FAQs

How long does the REN and REX stay active on a WA lock.

Resolution: When the REN option or REX option is triggered, how long does it keep the lock awake for once activated? Answer: It keeps the lock awake for 15 seconds:

How to clear memory PED-500

Resolution: How to Clear Memory on a KC2 Deadbolt/ PED-500: 1. Remove the battery from deadbolt (note-latch must be retracted for this process) 2. Hold in the "Schlage" button and reconnect the...:

CM Magnetic Stripe Card Track Options

Resolution: CM locks with a magnetic stripe reader can only be set to read one of the three mag tracks at one time. The CM lock with magnetic stripe reader was shipped from the factory with the magnetic stripe...:

Does a 4600 Series operator come with actuators?

Resolution: Actuators are not included with a 4600 Series operator. Due to the numerous styles, they always need to be ordered separately.:

What is the difference between 4310/4410ME Series and the 4040SE Series closers?

Resolution: The ME Series closer is a Multi-Point electrical hold open device and will hold the door open in any position. The 4310ME series is a pull side mount, while the 4410ME is a push side mo...:

Low Battery Indication for AD Locks offline - Nusiance Delay

Resolution: Nusiance Delay: Low battery indications: Offline locksAfter credential is presented, 9 red blinks of Schlage button (Left = AA, Right = Coin Cell), then normal Green indicator and unit unl...:

Resolution: When using SUS application prior to version 3.0.0 - Entering the password to access the sus program on the AD lock you must choose Manager. It defaults to operater. When using SUS appli...:

investigate: Lever Wobble Excessive on AD-Series Lock

Resolution: DETERMINE THE CAUSE: Remove the lever: Inspect the spring cage and spindle assembly: The spindel should be held firmly in place by the spring cage. You should not see any movement...:

Schlage Electronics to Von duprin power supply cross reference chart.

Resolution: Schlage Electronics to Von duprin power supply cross reference chart: Power Supply Cross Reference Chart:

How do you order a Senior Swing header for a 2810 on one leaf and a 2010 on the other?

Resolution: LCN does offer a 2810 Senior Swing / 2010 manual closer combo for a pair of doors. Both units contained within the same Senior Swing header. To order a paired operator with a 2810 o...: