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FAQs

AD201... using Express software, can you enroll FIPS cards?

Resolution: Yes, utilizing the MT20 enrollment reader.:

What is the part number for the TJ bracket for the M490G?

Resolution: P23688815 $401 List.:

CO200 or 250 MSD has no inside LED flash to indicate deadbolt was turned.

Resolution: Remove the top cover and make sure the tamper is being pushed in by the rubber stopper. The indicator will not work unless the tamper is engaged. Test by holding the tamper switch with your f...:

How quickly will the CO220 lockdown after pushing the button?

Resolution: 2 seconds.:

Is the main wiring harness available separately for the NDE-80?

Resolution: Yes, you can purchase the wiring harness separately. The part number is: N223-019 :

Does the 72 series double maglock have two separate circuit boards that are replaceable?

Resolution: No, it is a sealed and potted unit with no replaceable parts. There is only one circuit board inside the unit.:

Can I use Handnet for Windows software with my HP-3000 for a Time and Attendance application?

Resolution: Handnet for Windows is designed for access control, not for time and attendance. It is not capable of polling punch files or proper reporting for a time and attendance application. ...:

On the M490DEP, if they disable dip switch 6, door propped/forced, will that disable the sounder only, or will it disable notification to the ACP?

Resolution: It won’t report to ACP if off and the alarm output for door forced and propped will also be disabled.:

Are the 1910 horns for interior use only?

Resolution: Yes, not for exterior use.:

Will the CRP2 readers read the PIV cards?

Resolution: No, CRP2 does not read PIV cards. The Mt20 will. :