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FAQs

Resolution: After commissioning the operation of ENGAGE commercial locks is described as 200, 210, or 410 operation. This nomenclature indicates if the device is operating in various standalone or on-line...:

Small part or item missing from a Dexter Commercial product?

Resolution: Replacement parts available for the Dexter Commercial locks are:LatchesStrikes:

Does the Icarte iPhone case work with the 5S

Resolution: Yes:

What is an F2F adapter

Resolution: An F2F adapter translates a wiegand signal into an F2F signal for GE panels. We do not offer one.It is not needed unless the Schlage reader is connected to a GE panel. it's not requir...:

What is the warranty for BE367

Resolution: The BE367 is Discontinued. No warranty available. Residential ApplicationsLifetime Limited Mechanical & Finish Warranty 1-Year Limited Electronics Warranty:

Can I use zero at the start of pin

Resolution: No through software however But AD/CO will allow the programming of a 0 manually at the beginning of a pin.:

What wood door manufacturers have fire tested with 3350WDC -F, 3550WDC -F, 9850WDC -F and 9950WDC-F?

Resolution: As of 5/24/2016 the below listings are valid. Contact the door manufactures for additional listing information. ...:

When did the Schlage motor driven mortise locks launch on the L9090 L9091 L9092 L9093 L9094 L9095?

Resolution: The new L909x was available to order 10/15/2014, with shipments starting 10/28/2014.:

Can I buy a replacement solenoid-driven Chexit module with 0 or 30 second time delay?

Resolution: No. As of 2016, these special modules are no longer available as replacements for EL Chexit devices. The device will need to be replaced with the new Chexit device, which can then be spec...:

Why does my outside lever retract the deadbolt on the electrified L9000?

Resolution: The electrified L9400 locks can be used for applications such as a hospital "sleep room", bathroom or similar application where the electrified L9400 lock utilizes access control such as a card rea...: