Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

What is the maximum undercut for the LM9200 series?

Resolution: The undercut for the LM9200 is between 1/8" to 3/4".:

How do you factory default reset a Schlage Control lock?

Resolution: 1. Disconnect the batteries for at least ten (10) seconds. 2. Reconnect the batteries. 3. Wait for the lock to beep and flash three (3) times. 4. Within ten (10) seconds, rotate the i...:

Will the Schlage Control lock support proximity cards made by HID

Resolution: - The BE467 and FE410 are only compatible with smart credentials or aptiQmobile (phone as key) credential.:

What template can be used to prep the door for use with a CO-220-993 trim

Resolution: When prepping the door for a CO-220 in 993 trim, the customer can use the CO-Series 993 door prep template for models CO-100/200/250-993R (IE: Template CO-112...:

When was the Schlage E/B series discontinued?

Resolution: The Schlage E/B-series handlesets were discontinued in 1999.:

In Schlage Express, can the same card be used for different functions

Resolution: Yes, a card+pin must be configured.:

Does Engage work with PIV cards

Resolution: PIV is NOT supported by ENGAGE. The readers on the locks are not compatible with PIV credentials. :

What is the decibel rating of the M490DE alarm and the Nuisance alarm

Resolution: 91dB at 2 ft. for both Nuisance and release alarm which is the same as the older 101+ delayed egress mag lock. :

How do I get my HHD to communicate with a legacy PIM 485

Resolution: A Null Modem adapter must be used on the HHD serial cable. Hold down 'reset' and 'SA' buttons at the same time, let go of 'reset' and continue to hold down 'SA' until CR10, CR7 start flashing Red ...:

Is there a limit to the number of construction credentials that can be added to an AD/CO series lock

Resolution: AD200 max 5000 credentialsCO200 max 2000 credentials: