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FAQs

Is there a Marketing bulletin on the change to the track, roller, and hold open clip on the LCN track closers?

Resolution: For LCN Marketing Bulletin see here. :

Does the 8859 mortise lock from Accurate Lock and Hardware work with Von Duprin's 6211AL electric strike?

Resolution: Yes. Accurate Lock and Hardware's technical support confirmed their 8859 mortise lock will work with the Von Duprin 6211AL electric strike.:

How long does the ALK battery last?

Resolution: The life of the ALK battery will vary based upon battery quality, number of times the alarm sounds during a battery's life, and operating environment (cold, humid, etc.)Under normal con...:

When ordering the PIM400-TD2 and the optional relay board, does the relay board get installed before its shipped?

Resolution: No, they are shipped separately.:

AD201... using Express software, can you enroll FIPS cards?

Resolution: Yes, utilizing the MT20 enrollment reader.:

What is the part number for the TJ bracket for the M490G?

Resolution: P23688815 $401 List.:

CO200 or 250 MSD has no inside LED flash to indicate deadbolt was turned.

Resolution: Remove the top cover and make sure the tamper is being pushed in by the rubber stopper. The indicator will not work unless the tamper is engaged. Test by holding the tamper switch with your f...:

How quickly will the CO220 lockdown after pushing the button?

Resolution: 2 seconds.:

Is the main wiring harness available separately for the NDE-80?

Resolution: Yes, you can purchase the wiring harness separately. The part number is: N223-019 :

Does the 72 series double maglock have two separate circuit boards that are replaceable?

Resolution: No, it is a sealed and potted unit with no replaceable parts. There is only one circuit board inside the unit.: