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FAQs

Resolution: Yes it comes with the Mag lock.:

What are the power requirements for the 650 series Key switches?

Resolution: The previous spec of 5A@250 VAC has been updated to use only DC voltage at the switch. The new specification is 5A@30 VDC maximum and will be updated in the technical datasheet. The LED circ...:

What is the part number to change a standard Schlage 6-pin kil cylinder (PD) in an AD-series lock to a Falcon G keyway?

Resolution: Q500-058 Specify finish and G Keyway Keyed differently unless otherwise specified.:

Why does Tamper alert show in HandNet for Windows when connected on a test bench?

Resolution: Tamper switch is active when HK-II unit is not mounted to back plate:

Why does my CO200 have a delay in unlocking after entering a valid UnLock Code?

Resolution: If using Express and HHD to program, there is a Nuisance Delay to indicate &nb...:

Is wiring harness Allegion Connect available for AD and CO series locks?

Resolution: Not currently. It is only available for select ND and L Series Schlage locks. &nbs...:

Does the GWE Gateway operate on 12vdc or 24vdc?

Resolution: The GWE can be powered by 12vdc or 24vdc. The included power plug is 24vdc but if a two wire power source from the ACP or elsewhere is used, the GWE can be power option can be selected or 12 ...:

When did LCN start shipping a new air pump (compressor) in the self contained control boxes (7981 and 7982)?

Resolution: April 6th 2016, we started shipping a new Air Pump in our self-contained Pneumatic Control Boxes. Easy to identify – pump is mostly Black. See here. :

How to do a clean re-install of Handnet Lite?

Resolution: You may need to re-install Handnet Lite from time to time, for example, if your database is corrupt. You need to uninstall the instance of SQL Server Express 2008 R2 called RSIWARE2 first, using Pr...:

Is the 1461 cylinder the same as the 1460T or 1461T cylinder?

Resolution: The 1461 and the 1460T cylinders actually have the same spring sets in them where as the 1461T has only a single spring. BUT – there is one other difference between the 1461 and the 1460T/146...: