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FAQs

On the BM-150 Pidion HHD, where do I change date /time?

Resolution: Click on Start, settings, system tab on the bottom and click on Clock & Alarms icon.:

Is it possible with the 653 keyswitch to be able to turn the key to activate, but not be able to remove the key until you turn it off or deactivate?

Resolution: 653-041 SPDT maintained X Key remove one position.:

What is the size of the cover screw for the full and metal cover on the 1450?

Resolution: The cover screw is a 8-32 X 5/16" flat head screw. Two per unit. These cover screws are not part of the standard screw pack, they are shipped in a separate bag.:

What is a "BLOCK" credential function?

Resolution: This is the ENGAGE WEB page BLOCK definition for credential function.This is the ENGAGE Mobile app screen shot setting the BLOCK credential function (Mobile Screen LINK)This is the ENGAGE...:

Do the HH99 series exit devices require any special templates?

Resolution: HH98/99 rim device uses the standard template.HH98/9927 surface vertical rod devices use the standard template.HH98/9947 concealed vertical rod devices use the fire rated template.HH98/9975 mortise...:

What is the maximum undercut for the LM9200 series?

Resolution: The undercut for the LM9200 is between 1/8" to 3/4".:

How do you factory default reset a Schlage Control lock?

Resolution: 1. Disconnect the batteries for at least ten (10) seconds. 2. Reconnect the batteries. 3. Wait for the lock to beep and flash three (3) times. 4. Within ten (10) seconds, rotate the i...:

Will the Schlage Control lock support proximity cards made by HID

Resolution: - The BE467 and FE410 are only compatible with smart credentials or aptiQmobile (phone as key) credential.:

What template can be used to prep the door for use with a CO-220-993 trim

Resolution: When prepping the door for a CO-220 in 993 trim, the customer can use the CO-Series 993 door prep template for models CO-100/200/250-993R (IE: Template CO-112...:

When was the Schlage E/B series discontinued?

Resolution: The Schlage E/B-series handlesets were discontinued in 1999.: