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FAQs

Can the Everest SL retaining clip be reused?

Resolution: The retaining clip used to hold the plug in the shell can be reused multiple times. :

Can the Everest SL plug cap be reused?

Resolution: The Everest SL plug cap is designed to be reused. :

AD400 lock.. when you order the spindle.. does it come with the c-clip?

Resolution: Depends on if it is mortise or cylindrical Mortise doesn't use the clip, only cylindrical spindle:

What is a GT-BCR?

Resolution: Integrated barcode reader for the GT-400.:

The Door Position Switch on the AD locks.. Is that the same size as the DPS going on the door?

Resolution: It would be a .750" hole prep in the frame directly across from the hole in the door so that the two pieces line up when door is closed.The body of the DPS is 3/4' in diameter for both halves:

Do we have a z bracket for the M490G?

Resolution: Yes it comes with the Mag lock.:

What are the power requirements for the 650 series Key switches?

Resolution: The previous spec of 5A@250 VAC has been updated to use only DC voltage at the switch. The new specification is 5A@30 VDC maximum and will be updated in the technical datasheet. The LED circ...:

What is the part number to change a standard Schlage 6-pin kil cylinder (PD) in an AD-series lock to a Falcon G keyway?

Resolution: Q500-058 Specify finish and G Keyway Keyed differently unless otherwise specified.:

Why does Tamper alert show in HandNet for Windows when connected on a test bench?

Resolution: Tamper switch is active when HK-II unit is not mounted to back plate:

Why does my CO200 have a delay in unlocking after entering a valid UnLock Code?

Resolution: If the right-hand side of Schlage button flashes red 9 times before green, change the cr2025 coin cell battery.If the left-hand side of the Schlage button flashes red 9 times, then green change the...: