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FAQs

Resolution: Connect a dry contact to the j3 terminal block on the main board located just above the right corner of the battery holder.:

What is the part number for the key for the HandKey II

Resolution: the part # for the handkey II keys is (S-KY-F00):

Remote Release For CM993

Resolution: If a customer is looking to add remote release on a CM993 they must purchase the RRK option. The length of the wire connecting the lock to the remote release must not exceed 30 feet. Please note pa...:

Relay output not changing state on PRO 78+ and PRO79+

Resolution: When you change the programmed default state of the relay the affect only takes place after and initial access attempt. You must enter a valid code to cycle the state of the relay. Then ...:

Reinstalling an AD-993 Tailpiece Holder Assembly

Resolution: Below is the link to the document that shows how to install the AD993 tail piece assembly: Reinstalling an AD-993 Tailpiece Holder Assembly:

HHD - will not stay charged

Resolution: The HHD should be fully charged whenever it is used. Full charge is indicated by the Battery Status LED on the top left-hand side of the HHD. The LED should go from RED to GREEN when fu...:

Activesync HHD and iPaq conflict

Resolution: For Internal reference only, do not publish externally. A possible issue has been discovered when using an HHD with Activesync when a previous partnership with another HP IPAQ PDA alread...:

Reason for moisture in Scramble Keypad and Warranty Info

Resolution: The official warranty is 12 months from the date of sale by Schlage, but as they very rarely fail unless physically damaged, Code Guard is very flexible on this. If condensation is behind the key b...:

Readers that can connect to Legacy WRI

Resolution: Any reader or keypad or combo reader/keypad will work on the WRI as long as it outputs less than 255 bits and outputs a Wiegand (data1/data0) or Magnetic (clock & data) electrical communication...:

Raw Data in CDT : Legacy Wireless

Resolution: When looking at raw card data in CDT, a mag stripe read will give different bits depending on the speed of the swipe. The decoded data should always be the same.The decode process will parse o...: