Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

Resolution: A complete reader weighs 5.4 lbs.:

On the ad400 locks, Do Torx security screws come with the order or does it need to be ordered separately?

Resolution: 1. They only include Torx security screws for the covers (Battery and communication cover). There is a separate Torx tamper screw pack that has all the screws in Torx. Cylindri...:

Was the old KS920 Von Duprin key switch SPDT maintained?

Resolution: Yes, the KS920 from Von Duprin was SPDT. If they order a 653-04 and then need DPDT, they just need to order a second switch and add it to the assembly. Our key switches can be changed in the fiel...:

On the HandKey 2. The connection 4 and 5 pins are they NO or NC?

Resolution: Neither. Its called an open collector And the relay makes the NO and NC decision We have voltage then it drops to 0 after a hand placement then that tells the relay:

Can you downgrade the M490P to a M490?

Resolution: Yes you can order just the board but you can't upgrade a M490 to a M490P only the other way.:

Can you convert an HP1000 to an HP1000E in field with a network card?

Resolution: No you cannot. It have to be done in the factory.:

Can a REPT400 work with either a PIM400-TD2 and a PIM400-485?

Resolution: Yes. The repeater kit includes a TD2 and WRI to repeat the signal.:

How many Users does NDE80 support without being connected to a GateWay and ACP?

Resolution: You can add up to 5,000 users with Basic set up.:

Are keys available to Unlock and Remove the HK2 from its wall mount?

Resolution: Yes - part numbers are S-KY-F00 (pack of 5) for the F Series. &n...:

When a Door Thickness Kit is ordered with AD or CO locks, is it included with the lock or shipped separately?

Resolution: The Door Thickness kit parts will be included with the lock if ordered at the same time.: