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FAQs

What kind of coin cell battery is on a HandPunch?

Resolution: It is a CR2035:

Resolution: The 290 was a surface mounted shear lock. So at this point, the replacement (not same size) would be the GF3000SM. GF3000SM is slightly bigger in size:

Is the stainless steel single gang plate for 600 series push button available separately?

Resolution: Yes, it is available separately with part number P620033.:

What is the part # for the CO lock keypad membrane?

Resolution: The part # is 44487247:

How to adjust the backset on a Dexter DB1000 and DB2000 deadbolt.

Resolution: The DB1000 and DB2000 backset adjustment is explained in the instruction sheet, see here.IMPORTANT: DB1000 the deadbolt must be EXTENDED before changing the backset.DB2000 the deadbolt must b...:

Are Schlage and Falcon electrified locks listed to UL294?

Resolution: Schlage electrified L9000 series (L9090, L9091, L9092, L9093 L9095 and L9490, L9491, L9492, L9493 and L9495) are UL294 listed. Schlage electrified ND series locks are NOT UL294 lis...:

New improved 2 3/4" backset ND and NDE latches began shipping February 2016

Resolution: Effective immediately, February 2016, an improved latchbolt will be shipped with the ND & NDE products, replacing the previous version. The new latchbolt offers substantially improved performan...:

Does LCN offer stand-alone air compressors?

Resolution: LCN discontinued the stand-alone compressor line (920, 921, 922, and 923 series) early Feb. 2016. :

Voltage and current requirements for the Schlage ND electrified locks.

Resolution: Beginning March 14th, 2016, the electrified ND (ND12EL/EU; ND80EL/EU; ND96EL/EU) begin shipping with a new motor driven design that replaced the previous solenoid version. The ND electrified ...:

Why is the screw head stripping out when installing the 1250 or 1450 LCN Aluminum Closer?

Resolution: The LCN 1250 and 1450 use screws that have a Chinese Phillips size 2 head. This falls between the US size 2 and 3 Phillips. We have had a couple installers mention that when they use a ...: