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FAQs

Programming Guides for Residential Schlage locks

Resolution: Note: To program your lock, you will need your 6 digit programming code which is located in the backside of your lock. Go here to see how you get your programming code.Here you find ...:

How do I use Siri with my Schlage Sense lock?

Resolution: After you setup the lock with your iOS device, you can use Siri commands to lock and unlock the lock. Here are some examples: Is my door unlocked? Is my door lock unlocked? Siri, lo...:

How do I add other people’s iOS devices to the lock?

Resolution: You can invite people with an iCloud account to share control of HomeKit accessories in your home. All people in a shared home can see accessory updates and control accessories. You must be in rang...:

How do I add my other iOS devices to the lock?

Resolution: If you completed the setup process, all of the devices you own can control Schlage Sense as long as you use the same iCloud account. You do not need to re-add each of your iOS devices. Simpl...:

How do I setup remote wireless access to my Schlage Sense Smart Deadbolt (BE479) with HomeKit?

Resolution: The Schlage Sense Smart Deadbolt works with Apple HomeKit. That means that remote access is available through HomePod, Apple TV (4th generation ), or iPad (iOS 10.0 or higher). Your chosen Apple Ho...:

How do I view previous events that happened at my door?

Resolution: The Schlage Home app locks events that occur at the door, including lock/unlock, user added/deleted, alarms, low batteries, batteries replaced, lock jammed, firmware updated and logs cleared.&nbs...:

Can I limit the amount of access someone has to my home?

Resolution: You may schedule the amount of access each access code is permitted by tapping the Users icon and tapping the access code you wish to modify.Two independent schedules (start time, stop time) may ...:

How do I view and manage other locks in my HomeKit home?

Resolution: If you have more than one lock within the same HomeKit home, simply swipe left and right to view other locks in the same home. :

How do I add a second lock and a new HomeKit Home?

Resolution: If you would like to add a new lock to a second home, simply tap the Add Lock icon on the upper right corner of the main screen of the app. At this screen, you may select an existing HomeKit home...:

How do I view and manage other HomeKit homes?

Resolution: On the main Lock page, tap the name of the HomeKit home you are currently viewing. A drop down list will appear, and tapping each home name will allow you to view the locks contained in that...: