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FAQs

Perform a Battery Jump on Schlage Touch Deadbolt or Schlage Touch Lever (BE375)

Resolution: How To: Perform a battery jump on Schlage Touch Deadbolt (BE375).The emergency battery jump start can be used if your battery is dead to unlock your door. Do not remove the battery unti...:

How to Factory Default Reset a Lock with a 9-Volt Battery

Resolution: For assistance with Factory Resetting your FE695 or BE375, please click here. For assistance with Factory Resetting your BE365, FE595, or FE575, please click here. For your convenience, t...:

Perform a Battery Jump on Schlage Touch Lever (FE695)

Resolution: How To: Perform a battery jump on Schlage Touch Lever (FE695).The emergency battery jump start can be used to unlock your door if the battery is dead. Do not remove the battery until you have...:

Connect the tailpiece on BE375

Resolution: How To: Attach Schlage Touch (BE375) tailpiece/driver bar to the lock. Resolution: Insert the “cross” side of the tailpiece into the slot on the back of the touchscr...:

Programming Guides for Residential Schlage locks

Resolution: Note: To program your lock, you will need your 6 digit programming code which is located in the backside of your lock. Go here to see how you get your programming code.Here you find ...:

How do I use Siri with my Schlage Sense lock?

Resolution: After you setup the lock with your iOS device, you can use Siri commands to lock and unlock the lock. Here are some examples: Is my door unlocked? Is my door lock unlocked? Siri, lo...:

How do I add my other iOS devices to the lock?

Resolution: If you completed the setup process, all of the devices you own can control Schlage Sense as long as you use the same iCloud account. You do not need to re-add each of your iOS devices. Simpl...:

How do I setup remote wireless access to my Schlage Sense Smart Deadbolt (BE479) with HomeKit?

Resolution: The Schlage Sense Smart Deadbolt works with Apple HomeKit. That means that remote access is available through HomePod, Apple TV (4th generation ), or iPad (iOS 10.0 or higher). Your chosen Apple Ho...:

How do I view previous events that happened at my door?

Resolution: The Schlage Home app locks events that occur at the door, including lock/unlock, user added/deleted, alarms, low batteries, batteries replaced, lock jammed, firmware updated and logs cleared.&nbs...:

Can I limit the amount of access someone has to my home?

Resolution: You may schedule the amount of access each access code is permitted by tapping the Users icon and tapping the access code you wish to modify.Two independent schedules (start time, stop time) may ...: