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FAQs

How do you identify the model of a Falcon closer?

Resolution: To determine the SC series, measure center to center on the closer body bolt hole mounting pattern and an overall description of the closer and arm. SC91 -- 6-3/8" x 3/4" -- unique arm SC93 -- 9-1...:

GF3000 with reversed polarity

Resolution: GF3000 with reversed polarity will not have a relock delay, which means it will not have a thirty second delay, it will still lock but instantly.This may potentially damage the module and not ...:

Frequency and Wattage of the Current AD Wireless Locks and Peripherals

Resolution: What is the frequency and RF power that the AD Wireless Locks? Answer: The system is approved for frequencies between 902 mhz - 928 mhz. The 10 ...:

What questions should be asked to determine which Von Duprin 6000 series electric strike I have?

Resolution: See Catalog to identify specific model: Von Duprin Electrical Security Products and Accessories Catalog:

How do I add the Special Dogging (SD) option to a 98/9927 vertical rod device?

Resolution: Special Dogging can be added but you will need a new center case assembly, cylinder dog housing, and center case cover. 050550, SD center case kit RHR and 050551, SD center case kit LHR. 112409...:

What are cycle testing counts for exit devices?

Resolution: ANSI grade one cycle test is 500,000, grade two is 250,000 and grade three is 100,000.:

How many mag locks can I operate from one DE 5101 module?

Resolution: You can use one or two 24VDC maglocks with one DE5101. Both maglocks will operate with the same output on DE5101 controller.:

Full Size Interchangeable core will not seat in AD993 Spring cage spindle

Resolution: This only applies to early 993 units. Current product does not use the spacer.A small square spacer is utilized in the Spindle slot on the Exit trim AD locks ADXXX-993. This spacer may dislodge a...:

HHD - Not able to connect or communicate with a lock

Resolution: When using the HHD with AD locks or the Legacy locks. - Make sure your lock has good battery voltage. The HHD will not connect with a lock with low batteries - Make sure the cabels ...:

How can you tell the hand of a door closer?

Resolution: First you need to determine if the closer is handed. A handed door closer will only have a single shaft on one side of the closer for the arm to attach to. If the closer is handed...: