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FAQs

Functional Differences Between KC and KC-2 Locks

Resolution: Locks equipped with keypads can be identified as KC-2 by pressing the “*” key five (5) times. After the fifth keypress, KC-2 locks will respond by flashing the green LED twice. Older KC locks wil...:

Can a 1460 EDA open to 180°?

Resolution: The standard 1460 EDA arm is not long enough to allow the door to open 180°.ST-2430 is a special 1460 EDA arm that will allow the door to open 180°.:

How do I make RS-485 connections?

Resolution: Please see attached file and information for RS485 Best Practices. Since the AD series uses a specific component for the RS485 communication, the following information is provided fro...:

Retriving audit manually on HHD when set for Manual Update in Update Mode

Resolution: With the SUS Options set to "Manual Update" under the "SUS Options/Update Mode" menu. To retrieve an audit without actually programming the lock, do the following: While the HHD/S...:

Scramble Keypad Vendor Website

Resolution: A scramble keypad randomly changes the number locations on the keypad each time the keypad is used, "scrambled". The unit is also designed with a limited filed of view. Someone attempting to ...:

What maintenance is required for an LCN closer?

Resolution: Closers mounted according to LCN installation instructions require no periodic maintenance or seasonal adjustments. Monthly, quarterly, and annual visual inspections are recommended for Fire/...:

Will a 4640 operator open the door in windy conditions?

Resolution: The 4600 operator is designed to meet the ANSI Code 156.19 that limits the opening force to a 15 lbs. By code and design, the operator must stop opening the door when an obstruction or resistance ...:

How are actuators wired to a 7900 or 7980 series control box?

Resolution: The "common" of all the actuator switches will connect to terminal 10. The N.O. (normally open contact) will connect to Terminal 5, 6, 7 or 8 depending on which control box is used and the function...:

Can the electric strike be used with a vertical rod device on a fire-rated door?

Resolution: Not for use in fire rated openings.:

How do you re-hand the 996 L trim?

Resolution: See attached instruction for re-handing the 996L/E996L trim. Click Here: Trim Re-Handing See page 2.: