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FAQs

Does the PIB300 connected to AD300 both require separate power supply?

Resolution: They could be powered by same unit, if they are close enough. With data pair and power pair of wires the power supply can be at the PIB300 feeding both AD300 locks, as long as current sup...:

Can the 621 AL-EX-NS be field modified with P620022-1 (PB Sub Assembly DA Narrow)?

Resolution: No, it has to be ordered with the DA function, not field install-able.:

What is the reason to wire daisy chain 2 AD300 to a PIB?

Resolution: It is the suggested method of wiring the locks to the PIB per engineering. It will it work if you wire each lock directly to the PIB, but daisy chain is the preferred method. Make sure to addr...:

On the PR10, how would you enable the green LED?

Resolution: The access control panel interface drives the red / green LED inputs, if it doesn't have a connection point you could swap the green instead of red, but the ACP controls it.:

On the SEKPDWG keypad, it states 5 or 12 VDC. Do you need to specify when ordering? Or is it field select-able?

Resolution: It is Field select-able. :

Is Schlage Express compatible with Windows 10?

Resolution: Yes it is. (release date 10/9/15):

BE367 won’t go into program mode?

Resolution: Try changing audits from manual to auto update to assist/force lock to into program mode once audit updates are complete.:

Will the NDE lock still read my credential if the battery cover is off?

Resolution: Yes it will.:

What is the MT20 Enrollment Reader?

Resolution: The aptiQ™ MT20 USB multi-technology enrollment reader is designed to simplify the enrollment process. The MT20 enrolls proximity, smart, or NFC (Student ID only mobile credentials) in an...:

What USB ports is the MT20 compatible with?

Resolution: The MT20 is compatible with USB 2.0 and 3.0 Type A ports. You can use it on a USB hub. :