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FAQs

Resolution: The 442S datasheet can be found here.:

Resolution: Yes, The NDE and the NDEB locks are UL10C.They are fire rated for 3 hours.:

Will the CRP2 Proximity Enrollment reader work with SMS Express version 3.5.X?

Resolution: No, Express must be version 4.2.0 or higher.:

Are the reader heads available separately for the magstripe reader on my AD lock?

Resolution: No. The reader heads are not available for any of the AD series locks magstripe readers, whether swipe or insert. This applies to the MG, MGK, MS, and MSK readers. A complete read...:

Is the 709 push button outdoor rated?

Resolution: All our push buttons are for interior use only. None of them have an exterior rating.:

What replaced the Falcon 4000 series cylinders?

Resolution: :

Von Duprin 88 device parts manual.

Resolution: Parts manuals are available here.:

Can the KC5100 lock be re-handed in the field?

Resolution: Yes, the lever itself can be removed and rotated to the opposite handing.:

Where can I find a parts listing for AD series Locks?

Resolution: Where can I find a parts listing for AD series Locks? (Includes AD-400, AD-300, AD-250, AD-200)Download link for: AD Series Service Manual:

Where can I find a parts listing for CO series Locks?

Resolution: Where can I find a parts listing for CO series Locks? (Includes CO-100, CO-200, CO-220, CO-250)Download link for: CO Series Service Manual: