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FAQs

How to identify a lever insert between the AL and old D lever locks.

Resolution: The AL and Old D series lever insert identification chart can be found here.:

What is visual key control (VKC) on keys?

Resolution: Visual Key Control (VKC) refers to stamping the key symbol on the bow of the key. This makes identification fast and convenient. The disadvantage is that lost or stolen keys can potentially b...:

Can you use a CT5000 with SRT-100 and a keypad reader to program ibuttons into the CT5000?

Resolution: You can connect the SRT-100 and a Schlage keypad reader with 8-bit burst to program the ibuttons into the CT5000 without using express software.:

What is the 442S cabinet lock?

Resolution: The 442S datasheet can be found here.:

Are the NDE locks fire rated?

Resolution: Yes, The NDE and the NDEB locks are UL10C.They are fire rated for 3 hours.:

Will the CRP2 Proximity Enrollment reader work with SMS Express version 3.5.X?

Resolution: No, Express must be version 4.2.0 or higher.:

Are the reader heads available separately for the magstripe reader on my AD lock?

Resolution: No. The reader heads are not available for any of the AD series locks magstripe readers, whether swipe or insert. This applies to the MG, MGK, MS, and MSK readers. A complete read...:

Is the 709 push button outdoor rated?

Resolution: All our push buttons are for interior use only. None of them have an exterior rating.:

What replaced the Falcon 4000 series cylinders?

Resolution: :

Von Duprin 88 device parts manual.

Resolution: Parts manuals are available here.: