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Question
Answer
What is needed to convert an CT5000 to an WRI400?
Resolution:
You will have to add the comm board. Part number: 23848385 After adding the comm board, you will have to change lock class using an AD firmware package on HHD or Android with SUS-A...:
Can the GF3000 be installed on wood door and wood frame?
Resolution:
It can be installed on Wood Frame, but Wood Door is not recommended.:
Are the FE210 cylinders bumps resistant?
Resolution:
No, you would need primus cylinders for that and those are not compatible with the residential products.:
Why would the 390DE mag-lock always flash yellow?
Resolution:
Check the voltage. If it is out of range the lock will flash yellow. The lock works best at 12-14vdc, or 24-26vdc.:
In Schlage Express, is there any way to stop generate program files from flashing short of programming each lock?
Resolution:
Go to Settings>Program Settings>Preferences>Uncheck Show Warning Messages. That will prevent future doors from being shown as required programming Generate Program Files will no longer b...:
Can I use surface vertical Rod exit devices with my CO220 lock?
Resolution:
The CO-220 is not compatible with SVR devices. :
What is the number and facility code range for 26A (125khz Standard)?
Resolution:
0 – 65,535; and 0-255:
What is the maximum degree of opening for Ives 5BB1/5BB1WT/5BB1SC hinges?
Resolution:
Assuming there are not obstructions, the door will open 180 degrees when using this hinge. :
How is the LINK operation initiated for PIM 400-485?
Resolution:
On the PIM 400-485, the Link can only be initiated using the Pidion HHD. &nb...:
Where is the IP address entered on a HK2 Biometric Hand Reader?
Resolution:
IP address needs to be manually entered on a HK2. Press CLEAR then ENTER and  ...:
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