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FAQs

Resolution: The XL12-728 was a special for an inside sectional indicator option for the L9071 and the L9457. This option has been discontinued and is no longer available.:

What effect does hospital cleaning agents have on anti-microbial finish?

Resolution: Although Schlage recommends using mild soap and water for cleaning the finishes on locks, a list of common hospital cleaning agents and their possible effects on anti-mocrobial finish can be found&...:

Did the ND66 keycam part number change?

Resolution: In the 2nd quarter of 2015, the ND66 keycam part number changed from N123-009 to N123-076. :

Cylinder cap pin hole breaking out on the cylinder when used with the Schlage ND75 or ND95.

Resolution: :

What cylinders are used to operate Von Duprin devices?

Resolution: If unclear whether mortise, rim, or key-in-lever is needed, reference links below to determine what cylinder type is needed. In order to determine cylinder type n...:

What is the Falcon K cylindrical lock?

Resolution: Falcon K Cylindrical LockIntroduced in the late 3rd quarter of 2015Three lever styles (Dane, Avalon, and Quantum)Available in 626 & 613 finishes.Available in a limited number of keyed and non-k...:

Are the Falcon K latches and the Falcon W latches compatible?

Resolution: Although the Falcon K latch will operate in a Falcon W, and the Falcon W latch will operate in the Falcon K, the latches are not designed to be interchangeable and should not be used interchangeabl...:

Does an M400 series Mag lock need a diode added to the circuit for voltage spike suppression?

Resolution: No, voltage spike suppression is built into the circuit boards on all M400 series Mag locks.:

Can a door lock be installed onto a 1 1/4" thick door?

Resolution: Residential style locks are available for applications with doors thinner than 1 3/8", please visit http://www.schlage.com:

What is the Allegion Learning Center?

Resolution: The Allegion Learning Center is a website for authorized distributors to access channel specific training. All authorized Allegion distributors have access to the Learning Center through th...: