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FAQs

Resolution: A maglock (electromagnetic lock or magnetic lock) is a locking device that consists of an electromagnet coil and an armature plate.There are generally two main types of Mag locks th...:

What is the purpose of the screw on the Falcon MA spindle?

Resolution: The screw assists with the installation step of the spindle.:

Can the handing be changed on the LM9300?

Resolution: Since the LM/LMV9300 is not completely field reversible, correct door handing must be specified when ordering. :

What are the cylinder length requirements for the L-series Gen1 high visibility indicators?

Resolution: For the Gen1 indicators, the cylinder length required (for standard 1-3/4” door) is 1-1/4” regardless whether the trim is sectional or escutcheon.For the older 09-611 (Chevron) sectional (rose) ind...:

What can be done to clear my NDE lock when it shows NULL in certain properties fields?

Resolution: If the NDE is not correctly reading Factory Firmware or Software versions, you may see NULL in some fields. To clear the NULL value displays, the NDE will need to refresh and re-read the configura...:

Are the pushbuttons or keyswitches UL listed?

Resolution: We do not have any UL Listing on push buttons or key switches:

Will the MiK readers read prox?

Resolution: It's essentially the same as the usual MT reader except that it has an embedded HID iclass reader to read the secure part of an iclass card. So yes it will.:

CM lock. Can you change the programming card credential?

Resolution: Just follow the instructions to create a programming card. The new card will overwrite the previous card since there can only be one programming credential for the lock. That will not affect the p...:

What cylinder does the KC2 5000 series use?

Resolution: The KC2 5000 series uses a 1 1/4" mortise cylinder with a straight cam.:

Can you disable the inside push button on a CO100?

Resolution: No, the CO locks are sold as is and the function they purchased is office. There is no way to disable the inside push button.: