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FAQs

Can I download Allegion ENGAGE app for Android phone?

Resolution: Yes, the ENGAGE app for Android phones is found at Google Play. With your Android search Google Play for "Allegion ENGAGE" and install. :

What are the thread specifications of the sex nut and bolt for M400 series Maglocks?

Resolution: 5/16 x 18:

Is there a platen overlay available for the GT-400?

Resolution: No, the platen must be replaced at the factory. Parts are not available to repair or replace the platen in the field.:

What does "LNL" mean on an Schlage reader part number?

Resolution: The prefix "LNL" before an aptiQ reader part number represents the purchaser is Lenel. This prefix also indicates that the aptiQ reader will have a "LENEL" brand label on the front cover inst...:

Are indicator kits available to add to an L9000 mortise lock?

Resolution: Retrofit Indicator kits are available to add Indicator Trim to 36 compatible L9000 Series functions.A complete list of functions available with Indicator Kits, part numbers and pricing can be found...:

Are the aluminum 40 series decorative surface bolts still available?

Resolution: In an effort to continue providing the highest quality products and align with market demand Ives is obsoleting the following Aluminum 40 Series Decorative Surface Bolts. Effective immediately Ives...:

Can the driver be replaced on the Gen1 indicator for the Schlage L9000 locks?

Resolution: L583-709 Message sign, LOCKED/UNLOCKED, for 180 degree indicator - NO LONGER AVAILABLEL583-710 Message sign, OCCUPIED/VACANT, for 180 degree indicator - NO LONGER AVAILABLEL583-71...:

Are screw packs available for the Falcon Closers

Resolution: Yes, Falcon has replacement screw packs and pinion caps available for the SC series closers. :

What is SFN?

Resolution: SFN (Single-frequency network) is a broadcast network where several transmitters simultaneously send the same signal over the same frequency channel and is not applicable to Allegion electronic dev...:

NDE construction mode two RED Blinks/BEEP blinks

Resolution: Setting up NDE Construction mode Install the NDE battery cover To enter construction mode you must have the battery cover installed to avoid a tamper. If the bat...: