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FAQs

What is the proper way to invite someone to an Engage account?

Resolution: Please see attached .dochttps://static-or01.inbenta.com/0bfe64a092f505b97091e6212e44fb04ee34cc6ee2014546af3a4ac4a9a5951a/ENGAGE Invitation Process.pdf:

Is the 09-611 Chevron style indicator still available?

Resolution: The 09-611 Chevron style indicator will remain available as a stand-alone part for sectional trim. Pricing and ordering information is listed in the current pricebook.:

Is the CS210 available with a B60 style spin ring for the deadbolt?

Resolution: Schlage is pleased to announce the addition of the B60 spin ring as an available option for the CS210 product line. This offering allows for the combination of the decorative B60 spin ring wi...:

Are deadbolts with indicators UL listed?

Resolution: Schlage offers UL listed Indicator deadbolts in both the B500 Grade 2 and B600 Grade 1 Series Deadbolts. The B572, B580, B581, B560, B561 and B563 functions are UL listed when ordered w...:

What is the Falcon RW lock?

Resolution: Discontinued in 2010. Falcon made a trim kit to retrofit new Falcon lever hardware onto various pre-existing competitor’s mortise locks, where the current knob trim needed to be replaced (t...:

How to enter a PO for Allegion products?

Resolution: Product Category PO Fax# PO Email Dexter ...:

What wire size is used for the ND electrified functions?

Resolution: The ND electrified functions use 22 AWG wires. :

Is there a Schlage Residential B60 deadbolt with a full size core?

Resolution: The Schlage Residential B60 deadbolt can be ordered to accept the Schlage 23-030 full size core, product is ordered as B60R6.Additional options:Less Core ( J )Temp Core ( T )Construction Core Progr...:

What is a Knox-Box?

Resolution: A Knox-Box or Fire Department 911 Box is a small wall-mounted safe that holds building keys for Fire Departments, Emergency Medical Services, and sometimes police to retrieve in emergency situation...:

What are the Apple and Android mobile device and mobile operating system requirements for ENGAGE technology?

Resolution: The free ENGAGE mobile application is required to commission NDE Series wireless locks and requires that devices meet the following specifications for compatibility: Mobile Application Phone ...: