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FAQs

Are deadbolts with indicators UL listed?

Resolution: Schlage offers UL listed Indicator deadbolts in both the B500 Grade 2 and B600 Grade 1 Series Deadbolts. The B572, B580, B581, B560, B561 and B563 functions are UL listed when ordered w...:

What is the Falcon RW lock?

Resolution: Discontinued in 2010. Falcon made a trim kit to retrofit new Falcon lever hardware onto various pre-existing competitor’s mortise locks, where the current knob trim needed to be replaced (t...:

How to enter a PO for Allegion products?

Resolution: Product Category PO Fax# PO Email Dexter ...:

What wire size is used for the ND electrified functions?

Resolution: The ND electrified functions use 22 AWG wires. :

Is there a Schlage Residential B60 deadbolt with a full size core?

Resolution: The Schlage Residential B60 deadbolt can be ordered to accept the Schlage 23-030 full size core, product is ordered as B60R6.Additional options:Less Core ( J )Temp Core ( T )Construction Core Progr...:

What is a Knox-Box?

Resolution: A Knox-Box or Fire Department 911 Box is a small wall-mounted safe that holds building keys for Fire Departments, Emergency Medical Services, and sometimes police to retrieve in emergency situation...:

What are the Apple and Android mobile device and mobile operating system requirements for ENGAGE technology?

Resolution: The free ENGAGE mobile application is required to commission NDE Series wireless locks and requires that devices meet the following specifications for compatibility: Mobile Application Phone ...:

Can I download Allegion ENGAGE app for Android phone?

Resolution: Yes, the ENGAGE app for Android phones is found at Google Play. With your Android search Google Play for "Allegion ENGAGE" and install. :

What are the thread specifications of the sex nut and bolt for M400 series Maglocks?

Resolution: 5/16 x 18:

Is there a platen overlay available for the GT-400?

Resolution: No, the platen must be replaced at the factory. Parts are not available to repair or replace the platen in the field.: