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FAQs

How do you run the Handnet for Windows Utility?

Resolution: Handnet for Windows repair utility for all versions of windows The included "Handnetrepair.ex_" file has had the extension changed to ex_. This has been done due to virus protectio...:

Can AC or rectified AC voltage be used to operate the L9090, L9091, L9092, L9093, L9094 or L9095 EL/EU mortise lock?

Resolution: AC voltage should never be used even when using a rectifier. :

LCN 1460 green dial and cylinder mounting bracket update.

Resolution: Beginning Monday November 17th, 2014 these items began to ship. The patented green dial is a visual indicator for spring force adjustments; taking the guess work out of...:

Wiring diagrams for S2 Security NetBox Access Control System with AD-400 Wireless Devices.

Resolution: Partner Solution: Integrated Access Control Solution with AD-400 Wireless Devices and S2 Security NetBox Access Control System. See the download cut sheet at: S2 Security NetBox ACP...:

Will a BEST Cormax core fit a Schlage or Falcon SFIC prep?

Resolution: BEST markets their Cormax SFIC as a direct replacement for their standard SFIC core. With this being the case, the Cormax core should fit in any Schlage or Falcon SFIC prep. :

Remittance Addresses

Resolution: Allegion Brands Payment Matrix:

Wiring diagrams for CDVI Access Control System with AD-300 Hardwired, AD-400 Wireless Devices.

Resolution: Partner Solution: Integrated Access Control Solution with AD-300 Hardwired, AD-400 Wireless Devices and CDVI Access Control System.See the download cut sheet at:Solution Sheet CDVI AD-300 AD-400Int...:

Wiring diagrams for Honeywell Access Control System with AD-400 Wireless Devices.

Resolution: Partner Solution: Integrated Access Control Solution with AD-400 Wireless Devices and Honeywell Access Control System.See the download cut sheet at:Solution Sheet Honeywell AD 400Integrated A...:

Wiring diagrams for Lenel Access Control System with AD-300 Hardwired, AD-400 Wireless Devices.

Resolution: Partner Solution: Integrated Access Control Solution with AD-300 Hardwired, AD-400 Wireless Devices and Lenel Access Control System.See the download cut sheet at:Solution Sheet Lenel AD 300 A...:

Wiring diagrams for Frontier Matrix Access Control System with AD-400 Wireless Devices.

Resolution: Partner Solution: Integrated Access Control Solution with AD-400 Wireless Devices and Frontier Matrix Access Control System.See the download cut sheet at:Solution Sheet Matrix AD 400Integrate...: