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FAQs

What are the AD / CO Steel Lever Set Screw details?

Resolution: What are the AD / CO Steel Lever Set Screw details? AD/CO Steel Lever Set Screw, Cup Tip AD/CO 993: 1/4-28 x 1/2" &nb...:

LCN Metal Installation Template

Resolution: LCN is now offering metal installation templates for the 4000 Series door closers to help make installation easier; by reducing installation time with more consistent and accurate pre-drilling. The...:

Can I use the SUSB89/SSRL89 enrollment readers to read the CSN from an iClass card?

Resolution: On the current enrollment readers (SUSB89/SSRL89), they do not read the CSN of any smart card including iclass.:

What are the power and wiring requirements for the AD300?

Resolution: Two AD300 units can be connected (daisy-chained) to a 12 VDC or 24 VDC power supply with a single 18 AWG cable. However, the power supply must be capable of sourcing a minimum of 500 milliamps, and...:

Where is the low battery indicator located on the FE695 Touchscreen Lock?

Resolution: The low battery indicator is located on the left-hand side of the touchscreen, below the red and green lock status indicators.:

How can I correct lever droop on a new LT Series lock?

Resolution: Apparent lever droop in a newly-installed LT Series lock can be corrected by:Loosening the chassis screws slightlyRotating the levers upward until they are horizontalTightening the chassis screws:

The lever on an LT Series lock rotates but the latch does not retract.

Resolution: Cause: The spindle screw was not fully tightened and the spindle has pulled free of the lever hub.Resolution: Remove the leversEnsure that both the interior and exterior spindles are fully sea...:

How do you run the Handnet for Windows Utility?

Resolution: Handnet for Windows repair utility for all versions of windows The included "Handnetrepair.ex_" file has had the extension changed to ex_. This has been done due to virus protectio...:

Can AC or rectified AC voltage be used to operate the L9090, L9091, L9092, L9093, L9094 or L9095 EL/EU mortise lock?

Resolution: AC voltage should never be used even when using a rectifier. :

LCN 1460 green dial and cylinder mounting bracket update.

Resolution: Beginning Monday November 17th, 2014 these items began to ship. The patented green dial is a visual indicator for spring force adjustments; taking the guess work out of...: