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FAQs

Resolution: Yes, A14-Series Doors meet fire rating requirements. They are listed for installations requiring compliance to NFPA252-1999 and UL-10C.:

Where can I find UL listings?

Resolution: UL listings can be searched at UL.com under Online Certifications Directory.:

How to retrofit an rx switch into an 88 device?

Resolution: To add an RX switch to an 88 device in the field you will need to order a new 88 end case with lever arm and switch. Please reference parts manual as the device type and fire rating...:

Need to install a 249 strike but the frame is prepped for the 338 strike.

Resolution: To install a 249 strike on a frame prepped for the 338 strike you will need to order a 338 filler plate, part number 24230914. The 338 filler plate has mounting holes for the 249 strike.:

How do I to use an overhead stop with a door closer?

Resolution: Integrating an overhead stop with a door closer usually requires that both pieces of hardware be mounted near the same locations on the door and frame usually causing a conflict. In most cases, mod...:

Can the 90 series be used outside?

Resolution: The 90 series overheads can be used on exterior doors if you order brass or stainless steel base material.:

How do I clear all activity in Handnet for Windows?

Resolution: With Handnet for Windows closed, in Windows 64-bit systems go to “C:\Program Files (x86)\Recognition Systems, Inc\HandNet for Windows” and rename “ACTIVITY.MDB” to "ACTIVITY.OLD". For Windows...:

Where is the coin cell battery located on an HandPunch or HK-II-F3 and what type does it require?

Resolution: The coin cell battery is located on the main circuit on the bottom side. If there is an Ethernet card installed, it will have to be removed for access to the battery. Use a 3V CR2032 for...:

Handnet Lite: How do you backup and restore the database when migrating to another computer?

Resolution: First, you need to back up the database from the existing installation. Go to the Database tab and click the Backup database button. This will create a backup file that you will place in C:\Program...:

How to order replacement LT latches?

Resolution: NOTE: Radius corner latches are not available for the LT-series locks. :