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FAQs

Can the Gen2 Indicator be used on a mortise holdback function?

Resolution: You can use the Gen2 Indicator on the L9076 and L9077 holdback functions but the indicator is not sold with the complete lock. You must order a kit as an upgrade and apply to the L9076 or L90...:

Do SFIC padlocks come with the key retaining cam pre-installed?

Resolution: The key retaining cam does not come already installed. At one time the key retaining component could be ordered separately and installed in the field, but they are no longer offered. :

HandKey F-Series Ethernet EN-100 or EN-200 Network Requirements

Resolution: HandKey F-Series Ethernet EN-100 or EN-200 Network Requirements Ethernet Minimum Requirements- A TCP/IP network- CAT 5 cable or better- 10baseT- Static IP address, gateway and subnet addresses (if...:

What is the part number for the TWP for Ives 224HD continous

Resolution: 840738-00 TWP X 6' Power Cable Kit (contains the Left hand and right hand ribbon cables as well) :

How do I time an ND series lock?

Resolution: The following locking functions must be timed per the installation instructions: ND60 (including XN12-001), ND72 (including XN12-002 and XN12-003,) ND70, ND73, ND75, ND78, ND81, ND93, ND94, N...:

Can the LM9300 be used on a door other than a Steelcraft door?

Resolution: The LM9300 – even when used for non-FEMA applications – has to be used with a Steelcraft door. The reason for this is that the door is specifically constructed to accommodate the vertical rod...:

What is the XL12-751 or XL12-749 indicator?

Resolution: This item has been discontinued as of March 2015. See complete marketing bulletin here. :

What is an EPT?

Resolution: Electric Power Transfer (EPT) provides a means of transferring electrical power from a door frame to the edge of a swinging door. The units are completely concealed when the door is in the clo...:

What is the Schlage LM9200?

Resolution: The Schlage LM9200 Series is an innovative one or two point latch solution for pairs of wood doors where both leaves need to be active. Instead of traditional concealed rods, the LM9200 utilizes co...:

Schlage BE-367 Features & Specifications

Resolution: BE-367 Multi-Family iButton Electronic Deadbolt Features and Specifications ...: