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FAQs

What dogging options are available with the 9949 cable system?

Resolution: Dogging Feature Dogging Options(Hex key dogging standard)• CD Cylinder Dogging• LD Less Dogging• DI Dogging Indicator• CDI Cylinder Dogging Indicator• S...:

Are the cables the same for the 33 and 99 devices?

Resolution: Depending on the door type and size the cables may or may not be the same.Contact Technical Product Support at 877-671-7011 or try our smart phone app.:

What is the backset for the HL6 when used with the L9000 mortise?

Resolution: The backset will be 2 3/4", see installation instructions.:

Cylinder pin information

Resolution: Cylinder pin information is very unique to the device and application and requires a unique solution. If you have questions related to cylinder pin, please e-mail your request (including a descript...:

Exit Device Backsets

Resolution: Backset dimensions will vary depending on the device, application and the opening configuration. If you have questions on specific device backsets, please e-mail your request (including a descripti...:

How do I find information on a Master Key system or structure number?

Resolution: A structure is the term Allegion uses to refer to a master key system. The structure number is comparable to a file number or system number to locate the set of master key records that is kep...:

What closer can be used with Soss invisible hinges?

Resolution: Using Soss hinges with closers can require special device and preparation locations. If you have questions on specific closer applications, please e-mail your request (including a description ...:

Falcon W18 template.

Resolution: The door preparation is called out in the instruction sheet. There is no seperate template for the W18.:

Warranty for Allegion products modified in the field.

Resolution: Any unapproved modifications to any Allegion product, including the electrification retrofits, voids Allegion’s limited warranty as provided in our factory product warranty terms as well as our sta...:

4200 Electric Strike Wiring Applications

Resolution: Wiring Diagram: