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FAQs

Where can information on the CS210 locks be found?

Resolution: Information on the CS210 locks can be found here.:

How to measure the operational force of the Von Duprin AX device.

Resolution: INTERNAL DOCUMENTATION:

Resolution: Electronic Protocols: Access Control Door with electric trim Access Control with electric strike Access control with electric strike and LCN 460...:

Order Status

Resolution: Allegion Employees can access the distributors’ “My Allegion Portal” thru The Frontline Home Page: Click on “My Allegion Distributor Portal” located in the navigation menu ...:

FastTrack program information

Resolution: Allegion Employees can access the distributors’ “My Allegion Portal” thru The Frontline Home Page: Click on “My Allegion Distributor Portal” located in the navigation menu on the left si...:

Falcon Glass Stop Discontinuation Bulletin 6-17-2014

Resolution: See attached bulletin for details.Falcon strives to provide a solid product, with solid performance, at a solid price. In an effort to better align our Falcon Exit portfolio the Falcon glass stop o...:

Why is the output cam breaking on the 940L?

Resolution: The most common cause is the position of the master cam on the 94/9547 or 94/9575 is not in the neutral position. To change the position of the cam: Remove set sc...:

What is the Fob's expected battery life for the Safe School CO220 lock?

Resolution: The coin cell battery in the fob is documented as having up to a two year battery life. - Two year battery life is based on an expected (100 uses) during a 365 day year - Each use is define...:

What is ASA?

Resolution: ASA was the acronym for “American Standards Association” and is no longer in existence. The American Standards Association was a standards organization which predated ANSI (American National S...:

What is ASTM 330?

Resolution: ASTM E330 is a test standard titled “Standard Test Method for Structural Performance of Exterior Windows, Doors, Skylights and Curtain Walls by Uniform Static Air Pressure Difference”ASTM E330 is o...: