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FAQs

Wireless activation button will not open door on the 8310-865.

Resolution: Common problems in new installation: Line of sight between transmitter and receiver OR programming the transmitter to the receiver. Fix line of sight by relocating transmitter, receiver or both. Fi...:

Is the B562 UL listed?

Resolution: The Schlage B562 double cylinder deadbolt is not UL listed. If a double cylinder deadbolt is needed with a 3 hour UL listing, then the Schlage B662 can be used instead of the B562.:

What is the CVC quick adjuster?

Resolution: This information only applies to Von Duprin 49 CVC devices sold after 4/14/2014 but before 8/10/2016 when the field sized cables were introduced. :

What is the template difference between 4040SE and 4040SEL closer?

Resolution: Because the SEL track is 3" longer than the SE, installation will be moved closer to the hinge compared to that of the standard SE track. This will also change the location on ...:

What products are available with Molex connectors?

Resolution: Data Sheet - Overview and How to Order (Updated 11/2014 to include Falcon MA and T locks)FAQ - Various Q/ATechnical Manual - Wire color, Pin configuration, Service instructions :

Where is investor information for Allegion?

Resolution: All information about Allegion is available on the Allegion website. All investor information is available on the Allegion Investor Relations web page. Additional informati...:

Where are Allegion brand logos and guidelines on use?

Resolution: Information on Allegion Brand logos are available in the Channel Partners Allegion brand guidelines. Brand logo guidelinesHorizontal and vertical logo lookupsInformation on using Allegion...:

What is a flush transom frame?

Resolution: A flush transom frame include an inoperable transom panel, without a transom bar, located directly above the door / operable door. Both face surfaces will be flush with the inside an...:

What is the CO-220?

Resolution: The Schlage CO-220 is standalone classroom lock down solution with remote fob and visual indicator which allows immediate local lock down by simply pushing the button on the remote fob from anywher...:

Why can't I adjust the spring force on my 1261 closer?

Resolution: If the spring force adjustment is set to the very minimum force, the internal spring adjustment plate may rest in a safety area of the threaded spring adjustment rod. Simply open the door about a f...: