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FAQs

PED-500 First Time Programming Credential enrollment

Resolution: A PED-500 (also known as a BE367 or FE210) that is currently at Factory Defaults (or just out of the box) will require the bolt to be retracted in order for the deadbolt to accept the Program...:

653 Key Switch Cylinder & Cam Guide

Resolution: As per Mechanical products documentation: Cylinder/Housing/Blocking Ring info: Conventional: 26-021 Conventional Cylinder (1 1/8” default) Will come with straight cam. Cylinders ...:

Is the Hager Rim Exit device model 4701 compatible with the AD or CO 993 exit trim.

Resolution: Is the AD or CO -993R compatible with a Hager Rim Exit device # 4701?No, there has been no testing of this device. There is an issue with mechanical alignment with this exit. The Hager device has n...:

How do you change the batteries in a CO-220 lock?

Resolution: Select the highlighted text: CO-220 Battery Replacement Procedure for Single Lock Fob CO-220 Battery Replacement Procedure for Multi-Lock Fob:

Wireless activation button will not open door on the 8310-865.

Resolution: Common problems in new installation: Line of sight between transmitter and receiver OR programming the transmitter to the receiver. Fix line of sight by relocating transmitter, receiver or both. Fi...:

Is the B562 UL listed?

Resolution: The Schlage B562 double cylinder deadbolt is not UL listed. If a double cylinder deadbolt is needed with a 3 hour UL listing, then the Schlage B662 can be used instead of the B562.:

What is the CVC quick adjuster?

Resolution: This information only applies to Von Duprin 49 CVC devices sold after 4/14/2014 but before 8/10/2016 when the field sized cables were introduced. :

What is the template difference between 4040SE and 4040SEL closer?

Resolution: Because the SEL track is 3" longer than the SE, installation will be moved closer to the hinge compared to that of the standard SE track. This will also change the location on ...:

What products are available with Molex connectors?

Resolution: Data Sheet - Overview and How to Order (Updated 11/2014 to include Falcon MA and T locks)FAQ - Various Q/ATechnical Manual - Wire color, Pin configuration, Service instructions :

Where is investor information for Allegion?

Resolution: All information about Allegion is available on the Allegion website. All investor information is available on the Allegion Investor Relations web page. Additional informati...: