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FAQs

Resolution: OHC 100 is adjustable from size 3-5 and is NOT ADA compliant.OHC 101 is adjustable from size 1-3 and IS ADA compliant.:

Are the LM9000-series and the LM9300-series interchangeable?

Resolution: The two series are no interchangeable.The LM/LMV9300-series uses a different lock case and different rod set than the LM/LMV9000. In addition, the door and frame prep are different.:

Timezone, Holiday and auto unlock Limits For the AD200

Resolution: The lock has the ability to have a certain amount of time zones, auto unlocks and holidays. The lock limits are 16 time zones, 16 auto unlocks and 32 holidays. Express c...:

What lever designs are available on the Falcon 19 device?

Resolution: The 912L series trim will have a standard lever offering that consists of the Dane, Quantum and Sutro lever styles. See "Medium Duty Catalog" on this site.:

How do I tell if Von Duprin 6211 is Fail Safe or Fail Secure?

Resolution: No power applied and gate stays rigid - Fail SecureNo power applied and gate moves - Fail Safe:

Allegion product videos on YouTube.

Resolution: You can view and subscribe to the channels below. LCN Schlage Steelcraft VonDuprin Falcon:

Is the 6210 electric strike available with security screws?

Resolution: Security screws are available for the 6210. State on your PO "with Security Fasteners" and they will be added to your order.:

How do I know if the battery is low on my WPR-400

Resolution: The WPR-400 battery voltage can be verified at the PIM-400 using the Schlage Utility Software (SUS) and selecting the WPR-400 assigned door in the "Door Properties" screen.The WPR-400 battery volta...:

Are the AD Series wireless products UL, Plenum Rated?

Resolution: The AD Series wireless family of products are NOT UL plenum rated. Because the AD Series wireless products contain a 900 MHz radio, they cannot be in a metal box or obstructed b...:

Can the B571 be locked or unlocked by moving the indicator?

Resolution: The B571 / D271 indicator deadbolt is a Grade 2 privacy deadbolt with indicator designed to be opened with an emergency key. :