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FAQs

HHD loses SUS software after batteries go dead

Resolution: SUS was likely installed to the ( Device ) storage location, this is a volatile memory area. If power is lost all applications in this area will be lost.When installing the Schlage Utility Software...:

Von Duprin 230L Trim Redesign

Resolution: As previously announced, Von Duprin 230L trim used with the 22 series device has been redesigned with modifications to the lever assembly. - Complete Marketing ...:

Is there an insulclad kit for use with the Falcon 24-C device?

Resolution: There is not a kit for insulclad applications for the Falcon 24C. When ordering the device, specify the applied panel and door thickness to get the appropriate hardware. See notes below. This...:

Are the Falcon FA arms handed?

Resolution: The Falcon FA arm is a non-handed arm similar to the LCN EDA arm.The Falcon FA-HO arm is a handed arm similar to the LCN HEDA arm.:

Does the Falcon OHC 100 meet ADA?

Resolution: OHC 100 is adjustable from size 3-5 and is NOT ADA compliant.OHC 101 is adjustable from size 1-3 and IS ADA compliant.:

Are the LM9000-series and the LM9300-series interchangeable?

Resolution: The two series are no interchangeable.The LM/LMV9300-series uses a different lock case and different rod set than the LM/LMV9000. In addition, the door and frame prep are different.:

Timezone, Holiday and auto unlock Limits For the AD200

Resolution: The lock has the ability to have a certain amount of time zones, auto unlocks and holidays. The lock limits are 16 time zones, 16 auto unlocks and 32 holidays. Express c...:

What lever designs are available on the Falcon 19 device?

Resolution: The 912L series trim will have a standard lever offering that consists of the Dane, Quantum and Sutro lever styles. See "Medium Duty Catalog" on this site.:

How do I tell if Von Duprin 6211 is Fail Safe or Fail Secure?

Resolution: No power applied and gate stays rigid - Fail SecureNo power applied and gate moves - Fail Safe:

Allegion product videos on YouTube.

Resolution: You can view and subscribe to the channels below. LCN Schlage Steelcraft VonDuprin Falcon: