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FAQs

What type of magnetic stripe does Allegion's magstripe cards have?

Resolution: The magstripe comes in 2 varieties, hi-co (high coercivity) and lo-co (low coercivity). They represent the amount of magnetic energy needed to encode data. In turn, they also represent ...:

Test Backstage solution for Steve Couch - solution security, audience values and status changes

Resolution: This is a test solution. Please perform the following tests: 1. Make solution changes: 1. Change status to "Rework" 2. Save the solution 3....:

Backstage Style Guide used for authoring solutions

Resolution: The Backstage Style Guide is used for guidance in formatting solution structures.:

How do I wire both a card reader and a push button switch to an electrified lock?

Resolution: For multiple switches (including some card readers) to be used with electrified locks, the switches are wired in series with the power supply. :

Does Schlage AD and CO locks accept Falcon 6-pin and 7-pin cylinders?

Resolution: Falcon 6 pin cylinder part number A23161-05 Falcon 7 Pin cylinder part number A23171-05 :

Why was I granted access using only the PIN of my PIN+Credential?

Resolution: Any facility using PIN Only access along with Credential + PIN access should take notice. Schlage Express and Nexia Pro will allow you to have a User who’s PIN Only access number is the same as ano...:

Latch sticking on the Falcon 19 R device when testing operation without trim installed.

Resolution: Trim must be installed to properly test the device. The trim for the 19 series has a stop built into it to prevent the trim tailpiece/actuator from over rotating the device's main cam and cau...:

Will the Falcon MA lock fit a 1-3/8" thick door?

Resolution: The Falcon MA will not fit a 1-3/8" thick door. :

Can a continuous hinge be used with a 2810 Senior Swing?

Resolution: Yes. The hinge should be 1" shorter than door, for cut out at top of the door to allow arm to swing through. :

Von Duprin Hydraulic Damper Change

Resolution: Von Duprin Hydraulic Damper Since transitioning in February 2014 to a new hydraulic damper, Von Duprin is announcing the use of another alternative design. Despite the small design differences, t...: