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FAQs

LED & Jumper information label for the PIM-485, PIM-TD2, PIB-300-2D and CT-5000

Resolution: Solution: LED & Jumper information label for the PIM-485, PIM-TD2, PIB-300-2D and CT-5000:

Resolution: Changing the plunger assembly on the AL-Series requires disassembling the chassis. Refer to Plunger Assembly Instructions for guidance.:

What is the finish on the PS914, PS906, PS904 or PS902 enclosure?

Resolution: What are the finish and cabinet details on the PS914, PS906, PS904 or PS902 enclosure?Enclosure Details:Grey/baked enamel14" x 12" x 4" (H x W x D)Eight 1⁄2" x 3⁄4" knockoutsNEMA Grade 1Hinge...:

Are linear power supplies better to use with Schlage readers?

Resolution: In both lab testing and testing performed at customer sites, some minor issues with reader performance has been detected when using a switching DC power supply. This is because switching supp...:

Clip on the B500 or D200 SFIC deadbolt comes off shortly after installation.

Resolution: Verify the door thickness is 1 5/8" or greater per the pricebook. Thin doors will force the clip off the housing. If door thickness is correct then replace the product as needed. ...:

Can the deadlocking feature be added to a 24-R in the field?

Resolution: If device backset is correct, replacing the device center case & center case cover with a F-24-R to add deadlocking to the latchbolt. Parts to the F-24R center case & cover can b...:

Is a 2030 closer fire rated for use in wood doors or frames?

Resolution: The 2030 assembly is UL10C listed for use on Fire Doors but it would fall on the door and frame manufacturer, if the prep needed to install the 2030 would effect the rating of their door/frame.:

KP2000 Programming Procedures

Resolution: Please refer to the document link belowProgramming Guide :

What address can an Schlage RS485 communicate?

Resolution: By default, the default address is zero (0). The reader can however be programmed via OSDP commands to communicate using different addresses.:

What is the PVC to PETG makeup of our ISO composite cards?

Resolution: The composition of our ISO cards are 70/30 (PVC/PETG). This means the ISO cards are 70% PVC and 30% PETG.: