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FAQs

Clip on the B500 or D200 SFIC deadbolt comes off shortly after installation.

Resolution: Verify the door thickness is 1 5/8" or greater per the pricebook. Thin doors will force the clip off the housing. If door thickness is correct then replace the product as needed. ...:

Can the deadlocking feature be added to a 24-R in the field?

Resolution: If device backset is correct, replacing the device center case & center case cover with a F-24-R to add deadlocking to the latchbolt. Parts to the F-24R center case & cover can b...:

Is a 2030 closer fire rated for use in wood doors or frames?

Resolution: The 2030 assembly is UL10C listed for use on Fire Doors but it would fall on the door and frame manufacturer, if the prep needed to install the 2030 would effect the rating of their door/frame.:

KP2000 Programming Procedures

Resolution: Please refer to the document link belowProgramming Guide :

What address can an Schlage RS485 communicate?

Resolution: By default, the default address is zero (0). The reader can however be programmed via OSDP commands to communicate using different addresses.:

What is the PVC to PETG makeup of our ISO composite cards?

Resolution: The composition of our ISO cards are 70/30 (PVC/PETG). This means the ISO cards are 70% PVC and 30% PETG.:

What type of magnetic stripe does Allegion's magstripe cards have?

Resolution: The magstripe comes in 2 varieties, hi-co (high coercivity) and lo-co (low coercivity). They represent the amount of magnetic energy needed to encode data. In turn, they also represent ...:

Test Backstage solution for Steve Couch - solution security, audience values and status changes

Resolution: This is a test solution. Please perform the following tests: 1. Make solution changes: 1. Change status to "Rework" 2. Save the solution 3....:

Backstage Style Guide used for authoring solutions

Resolution: The Backstage Style Guide is used for guidance in formatting solution structures.:

How do I wire both a card reader and a push button switch to an electrified lock?

Resolution: For multiple switches (including some card readers) to be used with electrified locks, the switches are wired in series with the power supply. :