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FAQs

What would cause an EL device to pull and release?

Resolution: If your Von Duprin EL (solenoid) device pulls and releases quickly instead of holding the latch retracted, please check all of the items below.In most cases, one or more of these solutions will r...:

What is the difference between the AL50 and the AL53?

Resolution: AL50PD F82 Entrance/Office LockPush-button locking. Push-buttonlocks outside lever until unlockedwith key or by rotating inside lever.AL53PD F109 Entrance LockTurn/push-button locking; pushingand t...:

CM993 HW converting to BP

Resolution: You can not change a Hardwired unit to battery powered unit in the field. Base plates and boards are different.:

CM5700 PRO5700 availability

Resolution: CM5700 and Pro5700 are unit style, locks that are no longer available they last appeared in PB19.Unit locks have the number 7 in the second digit of the part number, i.d.:CM5796PRO579...:

CM Lock System time

Resolution: CM locks get their synchronized system time from the programming device, during tours? CM locks do not automatically get the time and date synchronized. Uplink has an option for checkin...:

What is the procedure to successfully change the Credential Reader or Credential Reader type on a AD-Series lock?

Resolution: Resolution; Procedure to change AD-Series READERS The process to change the Credential Reader on an AD-Series lock is as follows: Note: It is important that the FW in the LOCK and READER are th...:

How do I replace the spring in my 6000 series electric strike?

Resolution: The strike that controls the strike lip is replaceable and is available in kits. 6211, 6211AL, 6211WF,6212 and 6212WF uses Spring Kit 1, part number 050939-00 6210 uses Spring kit 2, part...:

Will Von Duprin supply the 996L, 996L-BE, 996L-NL and 996L-DT trims with an RX switch?

Resolution: Von duprin will supply the 996L and 996L-BE trims with RX switch. Von Duprin will not supply the 996L-NL and 996L-DT trims with RX switch because the switch monitors the lever movement and the leve...:

How far can the 1690 series Doromatic be cut down?

Resolution: A standard 1690 device can be shortened by 6" per page 12 of the 1690 instructions:

What is the replacement for the Locknetics 9100 series electric strike?

Resolution: The Locknetics 9100 series electric strikes are replaced with Von Duprin 6211 and 6210 electric strikes. The 6211 is used if the frame is being replaced. The 6210 is for ...: