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FAQs

Is there a Schlage modular cylinder sales kit?

Resolution: Schlage has released a modular cylinder sales kit, part number 40-224. It's contents and information can be found here.:

Are LEED Regional Materials credits 5.1 and 5.2 available for steel doors and frames?

Resolution: The steel extraction location for all steel doors and frames is not available. As covered in the SDI LEED Credit Information published by the Steel Door Institute, which states: ...:

Does the 692 Touchbar have a sensistivity adjustment?

Resolution: The 692 Touchbar does not have sensitivity adjustments. There are no electrical adjustments on the 692 Touchbar at all.The output relay contacts are controlled by the factory configured Infra...:

What is the SUS feature "Device Template"

Resolution: See the attached Technical Note for instructions on saving a "Device Template" FROM a device or loading TO a device, Device Template Tech NoteOn the SUS/HHD go to the LOCK Properties tab, and sele...:

Is the 940L Trim available with electric locking and unlocking lever?

Resolution: The 940L trim is not available electrified at this time.:

Pennsylvania Steel Act

Resolution: The Steel Procurement Act in Pennsylvania (aka “the PSA”) was updated in April 2013 to EXCLUDE all door hardware. You can reference the website here. If you c...:

When did we start shipping the Senior Swing, Benchmark, and Falcon operators with the ES Filter?

Resolution: On the Benchmark, if there is line noise from a strike then the unit will lose it's hold open time. Adding the ES Filter, which is a diode, will resolve this issue and the unit will hold it's...:

What is the difference between "initialized" and "unprogrammed" cards?

Resolution: An "initialized" credential indicates the card has been preprogrammed to Allegion specifications. These types of credentials will allow OEMs, customers, and integrators who lease a PG1000 to ...:

Can any credential type be ordered as "initialized" or "unprogrammed"?

Resolution: Yes, any credential can be ordered as either.:

Can the Schlage readers read HITAG cards?

Resolution: HITAG are another form of smart technology. It's also known as RF Labels or smart labels that usually comes in a form similar to that of a sticker. It still contains the same components...: