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FAQs

Why is the AD300 blinking Green and Red?

Resolution: Recognize the AD300 when first powered, or when recovering from a power loss, may NOT be fully functional for two minutes until the AD300 super capacitor is fully recharged....:

Will the PB-405S Power Bolt work with the PB-405-RFK kit?

Resolution: The PB405-RFK was engineered to only fit the PB-405 version Power Bolt. There are parts and wires that interfere with installing this kit with a PB-405S correctly, and this is not an en...:

What causes the ND80EU or ND80EL lever to operate in only one direction?

Resolution: The ND80 EU is electrified bilaterally, therefore the lever should operate in both directions when the solenoid is energized. :

How do I cut the Everest 29 keys?

Resolution: If you continue to have issues when cutting Everest keys, the following are recommended: Slowing down the feed rate. Replace cutting wheel if it is older or has a low tooth count. ...:

Is there a Schlage modular cylinder sales kit?

Resolution: Schlage has released a modular cylinder sales kit, part number 40-224. It's contents and information can be found here.:

Are LEED Regional Materials credits 5.1 and 5.2 available for steel doors and frames?

Resolution: The steel extraction location for all steel doors and frames is not available. As covered in the SDI LEED Credit Information published by the Steel Door Institute, which states: ...:

Does the 692 Touchbar have a sensistivity adjustment?

Resolution: The 692 Touchbar does not have sensitivity adjustments. There are no electrical adjustments on the 692 Touchbar at all.The output relay contacts are controlled by the factory configured Infra...:

What is the SUS feature "Device Template"

Resolution: See the attached Technical Note for instructions on saving a "Device Template" FROM a device or loading TO a device, Device Template Tech NoteOn the SUS/HHD go to the LOCK Properties tab, and sele...:

Is the 940L Trim available with electric locking and unlocking lever?

Resolution: The 940L trim is not available electrified at this time.:

Pennsylvania Steel Act

Resolution: The Steel Procurement Act in Pennsylvania (aka “the PSA”) was updated in April 2013 to EXCLUDE all door hardware. You can reference the website here. If you c...: