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FAQs

Resolution: There is not a direct replacement for the 268 maglock. The M400 Series Maglocks offer similar features and options. The M450 or M490 are the closest maglock replacements.Choose your rep...:

Is Schlage Express software supported on Apple computers?

Resolution: No, Schlage Express is not supported on any version of Apple Computer or any version of OS-X or any Apple tablet device or IOS.Also, Schlage Express will not run correctly on a Windows emulation en...:

Can the M490DE be reset during delayed egress?

Resolution: No the M490DE cannot be reset during the delayed egress time using the standard basic wiring arrangement of separate switch contacts on the RLS (Release) and the RST (Reset), it will not reset duri...:

Coercivity

Resolution: Low Coercivity or LOCO cards take less strength to encode, therefore also takes less strength to de-magnetize. Hotel key cards are usually made of LOCO material.:

On the PS900 series power supply, the red DC LED output is flashing.

Resolution: Changing the DC power output from 12vdc to 24vdc or vice-verse selection with the AC power active to the power supply will most likely damage the main board and cause a blinking red LED, with no ou...:

What is the minimum length for a 672 Touchbar?

Resolution: The minimum length for a 672 Touchbar is 26", cut in the field as required.:

What replaces the old Locknetics or Schlage electronic locks?

Resolution: Older Lock: => Newer Lock:Cobra => CO200 CM => CO200 KC5000 series => CO200 PRO 5000 series => CO100 VIP => AD300 WA => AD400 CL (Campus lock) => CO250, AD...:

Is a letter of authorization required for the BOCA option on a delayed egress maglock?

Resolution: The standard BOCA delayed egress time is 15 seconds and a letter from the Authority Having Jurisdiction (AHJ) is not required, only the 30-second delay maglock request requires a letter to provide ...:

How thick can glass be to support the M450 glass door bracket?

Resolution: The glass door can be up to 13/16" thick for the glass door bracket to support the M420, M450, and M490 maglocks.:

What replaced the 592-24RC transformer?

Resolution: Since we no longer offer basic transformers, the PS900 series power supplies are available as 592-24RC transformer replacements.Specifically the PS902 power supply should be used since these power ...: