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FAQs

Can the 672 or 692 Touch Bar be used outdoors?

Resolution: Download link for: 672 InstructionsDownload link for: 692 Instructions:

What is the part# for ATR chip for 390DEL maglock?

Resolution: P394488 - ATR Chip (Audit Trail Recorder). It is a read/ write iButton chip. This item was discontinued several years ago. Not available to order at this time.:

Will the CO100-993-R work with a surface mount vertical rod?

Resolution: The customer would need to order the spacer that fits between the door and the the lock base plate, to space the lock over the surface vertical rod. Otherwise the 993-R is the same lock as th...:

Wiring diagrams for Avigilon RedCloud Access Control System with AD-300 Hardwired, AD-400 Wireless Locks.

Resolution: Partner Solution: Integrated Access Control Solution with AD-300 Hardwired, AD-400 Wireless Locks and Avigilon RedCloud Access Control System.See the download cut sheet at:Avigilon Red Cloud&n...:

Do Kantech credentials work with AD200-MTK readers?

Resolution: Kantech ioProx is not compatible with the MT/MTK on the AD locks.:

CT5000 Construction Mode

Resolution: Creating a Master Construction Credential - From first power up or after clearing memory: Remove the CT5000 lid. Press and hold the Schlage button. Present a credential to the reader within ...:

Toggle code on a KP 232 Keypad

Resolution: Toggle codes will change the main relay state indefinitely. To return to the initial state a toggle code must be entered again.. To program a Toggle Code into...:

Can you change a M490 maglock to have a delayed egress function?

Resolution: The M490 is just a standard maglock and can't be changed to the M490DE or M490DEP Delayed Egress type maglock.You would need to order the M490DE or M490DEP for the delayed egress application.:

Can you mount a M420 / M450 / M490 maglock on pull side of a glass/aluminum door?

Resolution: Can you mount a M420 / M450 / M490 maglock on pull side of a glass/aluminum door?Yes, as long as the door and frame are flush and the TJ (Top Jamb) kit can be used.:

What is the part # for the Green or Red LED for 700 Series Pushbutton?

Resolution: Link to Download the 701/709 Replacement Parts GuideLink to Download the Sales Cutsheet 700 Series Pushbuttons (ES5976):