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FAQs

Does Schlage Express use MS Access or SQL database software?

Resolution: Schlage Express and SMS Express previously, uses a Run-Time version of MS Access database engine, but the user does not require a separate MS Access database license to use the Schlage Express soft...:

Does the M490 have a full housing application?

Resolution: No, we do not offer that option on the new M400 series maglocks.:

Can the Schlage 505 power supply use 2x 8 amp hour batteries for backup?

Resolution: No. Those power supply charging circuits were designed for 2x 12v at 4 amp hour batteries. The charging circuit will not support those batteries.:

Do CO locks come with a Door Position Switch (DPS) switch?

Resolution: Download Link for: CO-100 Offline Lock User Guide - EnglishDownload Link for: CO-Series Cylindrical Installation InstructionsDownload Link for: CO-Series Mortise Insta...:

Can the 672 or 692 Touch Bar be used outdoors?

Resolution: Can the 672 or 692 Touch Bar be used outdoors?No, the 672 and 692 Touch Bars are not rated for outdoor environment and are not weather-proof or water-proof.:

What is the part# for ATR chip for 390DEL maglock?

Resolution: P394488 - ATR Chip (Audit Trail Recorder). It is a read/ write iButton chip. This item was discontinued several years ago. Not available to order at this time.:

Will the CO100-993-R work with a surface mount vertical rod?

Resolution: The customer would need to order the spacer that fits between the door and the the lock base plate, to space the lock over the surface vertical rod. Otherwise the 993-R is the same lock as th...:

Wiring diagrams for Avigilon RedCloud Access Control System with AD-300 Hardwired, AD-400 Wireless Locks.

Resolution: Partner Solution: Integrated Access Control Solution with AD-300 Hardwired, AD-400 Wireless Locks and Avigilon RedCloud Access Control System.See the download cut sheet at:Avigilon Red Cloud&n...:

Do Kantech credentials work with AD200-MTK readers?

Resolution: Kantech ioProx is not compatible with the MT/MTK on the AD locks.:

CT5000 Construction Mode

Resolution: Creating a Master Construction Credential - From first power up or after clearing memory: Remove the CT5000 lid. Press and hold the Schlage button. Present a credential to the reader within ...: