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FAQs

What back plate conversion kit is required for the 88 with the 373L trim?

Resolution: Attached tables provide the back plate conversion kit for all 88 series Exit devices. 88 Back plate conversion Chart :

how do i create a constuction key for PED500, KC2 deadbolt

Resolution: To create a construction credentail for a PED-500 or BE367:Factory default the lock,Disconnect batteryPress and release the SCHLAGE button 4 or 5 times.Hold the SCHLAGE button while reconnect...:

Why doesn't my AD lock go into Construction Mode?

Resolution: Update your device firmware to the latest version to fix this early design / feature update:

CM993 Will not retract latch all the way

Resolution: Spindle is not placed correctly in device. Make sure the notches on the spindle are facing the exit device on a RHR door. And that the notches are towards the 993 on a LHR door.See link below.CM993...:

What is the size of 653 Series Keyswitch setscrews

Resolution: The size of the set screw for the cylinder is 6/32" x 1/4" socket head screw.:

What power supply is used to operate the Von Duprin E 996 L trim?

Resolution: The Von Duprin E996L trim required .22 amps at 24VDC.:

Is the 798 door loop fire rated?

Resolution: Door loops can be used on a fire rated door however, they are surface applied hardware and the frame and door are prepared in the field, therefore the AHJ (Authority Having Jurisdiction or Fire Ins...:

Can a 4000T pocket closer go 180 degrees?

Resolution: The 4000T Series closers have a maximum opening of 90°.:

Can a 4040XP Pull Side closer be mounted with Swing Clear Hinges?

Resolution: ST-1583 is used to template a 4040XP closer mounted hinge side with swing clear hinges. This ST is templating only – it uses standard parts.For current ST add on pricing and temp...:

What would cause an EL device to pull and release?

Resolution: If your Von Duprin EL (solenoid) device pulls and releases quickly instead of holding the latch retracted, please check all of the items below.In most cases, one or more of these solutions will r...: