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FAQs

For the PRO5196 is there a way to disable the lock and unlock buttons on the inside door lock cover?

Resolution: Download Link for: PRO5100 InstructionsDownload Link for: CL CM PRO 993/5100/5500:

What is Reader Connection Failed error for handnet for Windows?

Resolution: If this is a direct connect on Windows 7 please try to start from pc and work your way to reader. Check com port on pc Check wiring from data convertor to reader Check reader address to make sur...:

Does Schlage sell a CO- series or AD- series lock that allows for a card reader module on both sides of the door?

Resolution: Does Schlage sell a CO- series or AD- series lock that allows for a card reader module on both sides of the door?No, we currently do not provide that as an option. If a reader is required on ...:

Does the M490 maglock come in bronze finish?

Resolution: Download Link for: M490/492 High Security Series Electromagnetic Lock Data SheetDownload Link for: M450/452 High Security Series Electromagnetic Lock Data SheetDownload Link for: ...:

M492P or M490P Maglock is going on a glass door manufactured by the makers of HERCULITE® glass doors. What type of mounting bracket does it need?

Resolution: From the Schlage Security Price Book Effective October 6, 2014 • Rev. 10/14 Glass Door Bracket: HDB490 - Single M490 Bracket $282.00 HDB490-2 - Double M492 Bracket...:

What is the Part number for the PCB for the M490DE or M490DEP?

Resolution: From the Schlage Security Price Book Effective October 6, 2014 • Rev. 10/14 P23840937 - M490DEP PCB Kit P23840945 - M490DE PCB Kit :

Does Schlage Express use MS Access or SQL database software?

Resolution: Schlage Express and SMS Express previously, uses a Run-Time version of MS Access database engine, but the user does not require a separate MS Access database license to use the Schlage Express soft...:

Does the M490 have a full housing application?

Resolution: No, we do not offer that option on the new M400 series maglocks.:

Can the Schlage 505 power supply use 2x 8 amp hour batteries for backup?

Resolution: No. Those power supply charging circuits were designed for 2x 12v at 4 amp hour batteries. The charging circuit will not support those batteries.:

Do CO locks come with a Door Position Switch (DPS) switch?

Resolution: Do CO locks come with a Door Position Switch (DPS) switch?No, all CO locks do not come with the DPS switch unless the lock is ordered as privacy function 40, since the CO can't be changed or re-cla...: