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FAQs

Resolution: :

Does the REPTR400 Repeater support Card plus PIN?

Resolution: 3. Best results are obtained in an "all or none" scenario; that is, if the ACP and AD400 are configured to require PINs either 100% of the time or 0% of the time. The table below details syste...:

Is the EDA or Cush arm with threaded studs still available?

Resolution: ST-3195 is used to obtain the old style EDA or Cush arms which were assembled with threaded studs so that you could take apart the arm assemblies. Our current standard EDA and Cush arms are rivet...:

Can an AD or CO lock be manually programmed after coupling to a Hand Held Device (HHD)

Resolution: Locks cannot be manually programmed while an HHD is plugged into and communicating with the USB data port. Communication to the HHD using the USB port takes priority over the main lock firmwa...:

What is the part number for replacement glass for the 740, 741, 742 break glass release?

Resolution: P800003 - Break Glass Replacement -5 Pack of Glass Disks:

What is the Multi Point LM9300 Series?

Resolution: MultiPoint locks are three-point locking systems that secure the door at three points – top, bottom, and traditional center latch location. Operating just like traditional locks, MultiPoint locks...:

How to bypass the controller on a 300 series mag lock

Resolution: 300 Series mag lock (320, 350, and 390) control boards are no longer available. However, as long as the (DPS) or the magnetic bond sensor (MBS) features are not needed The circuit board ca...:

Is the Falcon Y lock discontinued?

Resolution: Falcon strives to provide a solid product, with solid performance, at a solid price. To better align with this mission statement the Grade 2 tubular Falcon Y lock and all parts will be...:

When did the Falcon T lock begin shipping with a new latch?

Resolution: The Falcon T lock will be featuring a new latch on June 10th, 2013. The Falcon T lock remains a certified Grade 1 lock and is compliant with ANSI / BHMA 156.2-2011. The revised loc...:

Is there a replacement for the 390+ on a double-door that will fit in existing prep.

Resolution: NOOnly the 390+ can be diretcly replaced with no additional prep modification by the 390RFK.But for a double mag application There is no solution in the RFK line: