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FAQs

Will mag locks operate with voltage ranges between 12vdc and 24vdc?

Resolution: The entire series of mag locks that Schlage provides advertises 12vdc or 24vdc because they will automatically determine what voltage is being used and switch the internal circuitry based on that v...:

Return Materials Authorization RMA

Resolution: Refer to attachment for location of order information on various products. Product order information Pictures:

How do I program a KP212 kaypad

Resolution: See the attached programming guide. :

How do you get the IP address on the HandKey II?

Resolution: All HandKey readers need a static IP. To get the current ip you can do it 2 ways: 1. Reboot the reader and make sure the Ethernet line is plugged in and note the IP that gets displayed. 2...:

How do you get IP address on a HandPunch reader?

Resolution: All HandPunch readers need a static IP only. To get the current ip you can do it 2 ways: 1. Reboot the reader and make sure the Ethernet line is plugged in and note the IP that gets displa...:

What is the difference between 643e & 613?

Resolution: Close up of the copper relieved edges on 643e:

What is Schlage Express "error 380 invalid property value" ?

Resolution: Using Schlage Express, if you currently have 7-8 digit PIN codes in use and then you add / change to a lock type that only supports a maximum of 6 digit PIN codes (these lock types would be: AD-200...:

How to change the time format from 24-hour (military style) to 12-hour (am/pm) on the Handpunch

Resolution: The time display will default to 24 hour military time. Changing to 12 hour am/pm is a function of the Time & Attendance software.:

Is the FMK reader FIPS 201 compliant?

Resolution: The FMK reader on an AD Series lock is capable of reading PIV and PIV-I credentials, however, alone it no longer complies with the new FIPS 201-2 standard in which the lock with reader (AD-302 and ...:

Is the AD-201 FIPS 201-1 compliant?

Resolution: The FIPS 201-1 standard has been replaced by FIPS 201-2. The new standard no longer defines specific credentials, readers or locks as compliant. Instead, only complete, networked solutions develope...: