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FAQs

Are the keys to the MOCA card available to a customer should they request it?

Resolution: No, ISG owns MOCA and provided the keys to us, they are responsible for providing the keys to the requestor. The customer will not get any keys from us as we do not disclose keys to...:

What's the difference between MOCA V1 and V2? What are MOCA Bronze, Silver, and Gold mean?

Resolution: MOCA V1, also referred to as Bronze, is an earlier version which installs the MOCA application and keys in sector 1 of a Mifarre Classic card. MOCA V2, also referred to as Silver (1K) ...:

Can a dealer, integrator, or end user request unique keys to be programmed on our smart cards?

Resolution: Yes, we do provide this service for a fee. There are 2 types of keys a customer can request, one for the Mifare classic cards and the other for the Mifare EV1 cards. In both cases, the ...:

Can the RS485 option for an Schlage reader be activated in the field using a configuration card?

Resolution: No, the Schlage reader needs to be initially ordered with the RS485 option from the factory. If a customer ordered a Schlage reader without one, they will need to request an SR to return the ...:

How does the 4-bit burst keypad configuration work on an Schlage keypad reader?

Resolution: By pressing any numbered key on the keypad, the reader will send a single output with that number in hex. 04$000000000000000000000001 > 1 key04$000000000000000000000002 > 2 key04$00000...:

How does the 8-bit burst keypad configuration work on an Schlage keypad reader?

Resolution: By pressing any numbered key on the keypad, the reader will send a single 8-bit compliment output with that number in hex. 08$0000000000000000000000E1 > 1 key08$0000000000000000000000D2 ...:

How does the 26-bit wiegand keypad configuration work on an Schlage keypad reader?

Resolution: Unlike the 4-bit or 8-bit burst configuration where pressing a numbered key sends an output, the 26-bit data output will not be sent to the panel until the "#" key is pressed. The output show...:

Is laser engraving an option for credentials?

Resolution: Yes, it is an alternative to our standard inkjet printing of the credential information. It is also available to create custom artwork designs. Laser Engraving is available for all ISO ...:

How are the Even parity bit and Odd parity bit calculated in the 26A format?

Resolution: Classifying where the even bits and odd bits are within a format is dependent on how the format was designed. In the case of 26A, the first 13 bits are even and the last 13 bits are odd. ...:

What is CAC? What is TWIC? What is CAK?

Resolution: 1. CAC - Common Access Card. Falls under the FIPS201-1 to which Schlage is certified to read.2. TWIC - Transportation Worker Identification Credential. Falls under the FIPS2...: