Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

Importing database data into Schlage Express

Resolution: Database data cannot be imported directly into Schlage Express. Create an exported data file from your database for Schlage Express User data import as an intermediate step.Either CSV (Comma ...:

What is the default CSN output for Mifare Classic, Mifare Desfire EV1, and HID iClass?

Resolution: The MiFare Classic CSN is 32-bits.The MiFare Desfire EV1 CSN is 56-bits. We technically can read and report up to 64-bits if needed via a configuration card.The HID iClass...:

What does 88i mean for a credential?

Resolution: The "88i" indicates the credential is initialized only. There are no encoded IDs or facility codes. There is however, Allegion keys programmed into the default sectors. Custo...:

Can a dealer or integrator, who originally ordered inialized credentials, return them to us?

Resolution: Yes, they can be returned if they are kept within their original packaging and for a fee. The dealer will need to contact product support for a Service Request (SR) number and must indicate t...:

On the the Schlage reader data sheet, for Current Requirement, it says at 12 VDC and 25 C. What is the 25 C in this context?

Resolution: When the current is tested on a reader, it’s tested using a constant power supply (12VDC) at a constant temperature of 25C or 77F. From these tests, you get the average and peak mA that was m...:

What are MOCA cards?

Resolution: MOCA is an ISG product in which we custom install their MOCA applications and keys into specific sectors on a Schlage Mifare Classic card. There are 2 versions, V1 and V2. Although V1 i...:

Who determines the keys for the MOCA card?

Resolution: The keys to the MOCA sector were provided by ISG for use on MOCA readers. :

Are the keys to the MOCA card available to a customer should they request it?

Resolution: No, ISG owns MOCA and provided the keys to us, they are responsible for providing the keys to the requestor. The customer will not get any keys from us as we do not disclose keys to...:

What's the difference between MOCA V1 and V2? What are MOCA Bronze, Silver, and Gold mean?

Resolution: MOCA V1, also referred to as Bronze, is an earlier version which installs the MOCA application and keys in sector 1 of a Mifarre Classic card. MOCA V2, also referred to as Silver (1K) ...:

Can a dealer, integrator, or end user request unique keys to be programmed on our smart cards?

Resolution: Yes, we do provide this service for a fee. There are 2 types of keys a customer can request, one for the Mifare classic cards and the other for the Mifare EV1 cards. In both cases, the ...: