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FAQs

Can the low coin cell Nuisance delay be Disabled on a CO200?

Resolution: The coin cell is ignored when the lock sets are used with Manual Programming ONLY or while in Construction mode.:

653 key switch recommended ratings

Resolution: 5 amps at 30 voltc DC / specs will have ac/dc recommend DC.The micro switch does carry a 5 amp 250 ac rating but when in the ...:

How to order custom graphics on a push pad?

Resolution: Custom logo or unique artwork on push bar trim is available. Must provide a graphic file of artwork to be applied. The graphic should be native (not scaled) and must not exceed 16"x2". File forma...:

What is the part number for the CL CM PRO 993 hub kit

Resolution: CM CL PRO VIPCylindrical Mortiseoutside P511070Inside P511071993 ExitP993100:

AD Locks and indala cards

Resolution: None of the current product line supports reading of Indala cards.:

Has the Main Printed Circuit Board used with all AD-Series products been updated?

Resolution: The Main Printed Circuit Board used with all AD-Series products has been updated with three major changes: - A more robust Tamper Switch and MUCH improved Tamper Switch lever arm and the location ...:

Why is there an updated AD-Series Main Board Cover?

Resolution: The original Inside Cover (Fig. 6 and Fig. 8) and the new Inside Covers (Fig. 7 and Fig. 9) are all compatible to the original Main PCB but only the new Inside Covers press on the tamper switch in ...:

How do I order an updated AD-Series Main Board Cover?

Can a maglock be used in conjunction with a Chexit device?

Resolution: Chexit devices shipped prior to 8-24-2015 with solenoid driven: a maglock and Chexit can be used together by utilizing a special CX-E cable. Part number is 30-686-00.:

What is the AD/CO 5" Cylindrical Backset Extension Link part number?

Resolution: What is the AD/CO 5" Cylindrical Backset Extension Link part number?When locks are ordered standard 2-3/4" Backset, Deadlatch, option together with the 5" Cylindrical Backset Extension ...: