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FAQs

Can the AD-200 with tubular lever be ordered with removable core

Resolution: Yes the tubular lever offers the same cylinder options as the other levers for AD:

Can the CVC be used on a narrow stile door?

Resolution: The concealed vertical cable system can be optimally used for wide and medium stile aluminum door applications. This system also works on most narrow stile door applications. Among those that are r...:

How to order a Von Duprin exit device with custom colors or graphics?

Resolution: Please see the attached ORDER FORM.Email the order form to [email protected]:

Can the low coin cell Nuisance delay be Disabled on a CO200?

Resolution: The coin cell is ignored when the lock sets are used with Manual Programming ONLY or while in Construction mode.:

653 key switch recommended ratings

Resolution: 5 amps at 30 voltc DC / specs will have ac/dc recommend DC.The micro switch does carry a 5 amp 250 ac rating but when in the ...:

How to order custom graphics on a push pad?

Resolution: Custom logo or unique artwork on push bar trim is available. Must provide a graphic file of artwork to be applied. The graphic should be native (not scaled) and must not exceed 16"x2". File forma...:

What is the part number for the CL CM PRO 993 hub kit

Resolution: CM CL PRO VIPCylindrical Mortiseoutside P511070Inside P511071993 ExitP993100:

AD Locks and indala cards

Resolution: None of the current product line supports reading of Indala cards.:

Has the Main Printed Circuit Board used with all AD-Series products been updated?

Resolution: The Main Printed Circuit Board used with all AD-Series products has been updated with three major changes: - A more robust Tamper Switch and MUCH improved Tamper Switch lever arm and the location ...:

Why is there an updated AD-Series Main Board Cover?

Resolution: The original Inside Cover (Fig. 6 and Fig. 8) and the new Inside Covers (Fig. 7 and Fig. 9) are all compatible to the original Main PCB but only the new Inside Covers press on the tamper switch in ...: