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FAQs

What card formats will our AD and CO magnetic swipe readers support?

Resolution: See attachment for details: Magnetic Swipe reader supports::

Resolution: Concealed vertical Rod devices when ordered or installed without out the bottom rod and latch are said to be LBR (less bottom rod). Concealed vertical cable devices when ordered or installed ...:

Use of the keypad default test 13579# code to open AD400 locks

Resolution: Use of the keypad default test 13579# code to open AD400 locksThe keypad default test code 13579# works on AD locks with firmware package of AD.A.13 which shows as Main Firmware Version 2.21.0 when...:

What are the WRI400 LED states before and after a communication loss?

Resolution: See attached file: WRI400 communication state status.:

Is there an exploded view for the B663?

Resolution: Click here for the complete B-Series Service Manual; see page 19 for the B663 exploded view and parts list. :

How to convert 98TP to 98L-NL?

Resolution: To convert a 98TP to a 98L-NL you must purchase the 996L-NL trim and an NL drive screw (090074) to install in the master cam.:

How can a TK400 be reset to factory defaults

Resolution: If a factory default reset (FDR) is absolutely needed, you MUST temporarily replace the credential reader with another reader that has a Schlage Button. This should be rarely if ever required. T...:

What is the part number for the hex dogging assembly for a 25 series exit device?

Resolution: The hex dogging assembly is only sold with the Hex Dogging conversion kit. The Hex Dogging Kit is sold for the following device sizes: 3' - 650191 4' - 650192:

Wiring diagrams for RS2 Access It!® Universal with AD-300 Hardwired and AD-400 Wireless Devices.

Resolution: Partner Solution: Integrated Access Control Solution with AD-300 Hardwired and AD-400 Wireless Devices and RS2 Access It!® Universal.See the download cut sheet at:RS2 Access It! ACP SolutionIn...:

Wiring diagrams for WinDSX Access Control System with AD-400 Wireless and AD-300 Hardwired Locks.

Resolution: Partner solutions: Integrated Access Control Solution with AD-400 Wireless and AD-300 Hardwired Locks and WinDSX Access Control System.See the download cut sheet at:WinDSX ACP solutionIntegrated Ac...: