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FAQs

When will Schlage Express expire if not activated?

Resolution: After Schlage Express is installed on a PC, it will be fully function for up to 90 days. After 90 days it will require you to obtain an unlock key, and will not start until activated with the key.&...:

Are there Decorative backplates available for the new Schlage wall mounted readers?

Resolution: There are currently (3) Decorative backplates available for the new Schlage and XceedID wall mounted readers. The following are files showing the dimensions of each plate and their part number.&nbs...:

How do I create a programming fob for the BE367?

Resolution: Remove 9v battery, press and hold down Schlage button while replacing battery, hold till lock beeps, present red programming fob:

Why does the lock beeper on the AD-200 not sound when the Schlage button is pressed?

Resolution: Check that the batteries are inserted into the battery holder in the correct polarity orientation.:

How to change switches on a 8200 Console to maintained or momentary?

Resolution: To replace the pushbuttons, remove the switch connector from the console main board Then press the pushbutton from the inside of the panel face out through the hole. There will be some resist...:

Can the MD-500 modem module be installed in the field?

Resolution: Yes, the MD-500 modem module can be installed in the field and can be installed in any F-series hand reader except for the HP-1000E.:

Can the EN-200 ethernet module be installed in the field?

Resolution: Yes, the EN-200 ethernet modules can be installed in the field. In 2010, an ethernet conversion kit was created to be used with the F3 version of the HP-2000 hand reader. The only cases...:

Does F-series SDK support E-Series hand readers?

Resolution: Yes, the F-series SDK includes commands that will work with the E-series, but not all SDK commands are compatible with the E-series. The Programming Guide (which is included with the SDK) lists wha...:

What does chattering mean on a QEL?

Resolution: If a vertical rod device, verify the vertical rods are adjusted properly and there is not a bind at the strikes. Make sure the push bar is not binding at the pushbar guides or any...:

Temperature range for AD Locks?

Resolution: Interior Temperature: 32° F to 120° F 0°C to 49°C Exterior Temperature: -31°F to 150°F -35°C to 66°C: